How can I get voice on my Virgin Mobile Blackberry?

[4ster]

My Virgin Mobile Blackberry sends texts, surfs the web, sends and receives e-mail wonderfully. However, whenever I try to make a call to any number, I get the message "The number you have tried to dial is temporarily out of service."

I have spent far too long with Virgin tech support, provisioning and provisioning and pulling the battery. We entered the MSID on the CDMA Programming Screen.

Yet no matter what number I call, I get the message "The number you have tried to dial is temporarily out of service."

Virgin has supposedly escalated this to the higher ups, who are supposed to contact me when they have figured out the problem, but that "could be 24 to 72 hours."

I know this is a long shot, but does anyone have any idea what is causing this? The phone has been activated after a port for 6-7 hours.

Thanks in advance.

[4ster]

Also, if you dial my BB number, you get the same "The number you have tried to dial is temporarily out of service" message.

[warren_walker]

Don't wait for them to contact you...stay on the phone with them and demand to go through the chain of command until the problem is resolved.