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Old 03-24-2011, 04:17 PM
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Default Cricket BB 8530 is NOT 3G!!!

Shockingly, I was unable to find a thread that discussed this.

I have had BB's in Canada for a few years now, most recently a 9700 on Bell. Two months ago, I got a Cricket 8530 for when I travel to the US.

When I purchased the 8530, I was told that it was 3G. It also says on their website that the 8530 is 3G (mycricket.com/cell-phones).

Since I have had the device, it has always been in 1XEV, and has never once gone into 3G. I have traveled with the phone to New York, Atlanta, Chicago, and Austin, and the phone has never been in 3G.

The browsing speed is awful. When on phone calls, the phone cannot receive e-mails or BBMs. When the call is ended, all e-mails and BBMs flood in. The only time that the speed of browsing is good and that e-mails and BBMs come into the BB while on a phone call is when the BB is connected to wifi.

Tech support on the phone told me to go to a Cricket store. I went to an authorized Cricket dealer, but his knowledge of BB was laughable at best. He was saying that the only way to know if you are on 3G is if Youtube works, and since Youtube worked on my phone, even though it was choppy, that my phone had 3G! Still, he phoned Cricket smartphone support, and they advised that there seemed to be a problem with my BB and that I should exchange it at a Cricket store.

Here is the kicker. I went to a Cricket store, and 2 representatives showed me their 8530's. They were both in 1XEV, just like my device. They said that "1XEV is Blackberry's version of 3G". When I protested, they said that this is what their manager told them, so that is what they tell clients. Unfortunately, the manager was not working at that time. They ran some tests on my device, then escalated it to a technician that will allegedly come test the reception in my area, even though I told them that I was having the same problem across the country. I was told that this tech would then phone me, which of course never happened and likely never will.

My fiancee has a Cricket Huawei Ascend Android phone which is running on 3G just fine. The folks at the Cricket store used this to show me that Cricket does indeed have 3G, but the 8530's run on the special Blackberry version of 3G called 1XEV!

Having seen two other 8530's with the same issue as mine makes me think that exchanging my device will solve nothing, and that it is a network-wide issue. However, everyone that I have spoken with at Cricket about this says that I am the first to complain about this. Also, I have found nothing online about this.

All this being said:

Does anyone else have a BB on Cricket?

What would you do in my position, having paid for a device and for service and being told that it was 3G when in fact this is not true?

Am I on crazy pills?
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Old 03-24-2011, 05:22 PM
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LOL! Crazy pills for sure.

You posted that long diatribe and then plain fact is ... brace yourself for it ... 1XEV IS 3G!!!

The display is merely cosmetic. There is NO DIFFERENCE in functionality.

If you want the device to display 3G, just find a theme (or make a theme) that does that.
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Old 03-24-2011, 05:32 PM
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Great Post! thanks for the laugh...

Let me google that for you

Just to add one more thing... CDMA networks (like Cricket, Verizon, Sprint, etc.) canNOT do voice and data at the same time unless connected to wifi. This is a limitation on the technology, not anything wrong with a phone. If you require voice and data at the same time then you need to get on a GSM network. If you're confused over the differences between CDMA and GSM, or just want to know more about them, then I suggest heading over to Google. There's a wealth of information available at your fingertips there...

Last edited by ridesno159; 03-24-2011 at 06:03 PM.
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Old 03-24-2011, 06:03 PM
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haha really? It's funny that I didn't know that, but even funnier that half a dozen Cricket reps didn't know that, and the closest they came to that was saying that 1XEV is Blackberry's special version of 3G. Also, it seems that 1XEV is proprietary to CDMA, and this is my first CDMA phone in over 5 years back when I had 1x technology. Hence the confusion!

Unfortunately, this info doesn't change that my web browsing so excruciatingly slow compared to my Bell Bold 9700. And why does the device not receive e-mails or BBMs when I am on a call, like my 9700 does, if they are the same technology?

Anyway, thanks for the heads up lol
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Old 03-24-2011, 06:06 PM
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Quote:
Originally Posted by ridesno159 View Post
Great Post! thanks for the laugh...

Just to add one more thing... CDMA networks (like Cricket, Verizon, Sprint, etc.) canNOT do voice and data at the same time unless connected to wifi. This is a limitation on the technology, not anything wrong with a phone. If you require voice and data at the same time then you need to get on a GSM network. If you're confused over the differences between CDMA and GSM, or just want to know more about them, then I suggest heading over to Google. There's a wealth of information available at your fingertips there...
ahhhh. wow, that sucks!
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Old 03-24-2011, 06:09 PM
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They are not the same technology. Here is one article that might help. You can do a Google search to find more.
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Old 03-24-2011, 07:18 PM
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Quote:
Originally Posted by JOOCE View Post
haha really? It's funny that I didn't know that, but even funnier that half a dozen Cricket reps didn't know that, and the closest they came to that was saying that 1XEV is Blackberry's special version of 3G. Also, it seems that 1XEV is proprietary to CDMA, and this is my first CDMA phone in over 5 years back when I had 1x technology. Hence the confusion! l
It's COMPLETELY INCORRECT for them to be saying the 1XEV is "special" to BlackBerry.

1XEV exists on all compatible CDMA devices. It doesn't have anything to do specifically with BlackBerry.

And if the web browsing is slow, it more likely has to do with 1) a low end device and 2) a low end carrier network.
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Old 04-19-2011, 12:20 PM
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I was planning on getting a 8530 with cricket. I want a 9800 from AT&T but I don't think I can afford AT&T prices.

Thanks for the post because I would of thought the same if it happen to me.

I'm not sure if I'll go with metroPCS or cricket. But I'd imagine that metros service would be just about as bad.

Posted from my CrackBerry at wapforums.crackberry.com
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Old 04-19-2011, 12:58 PM
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The only thing that is good about Cricket is the price. I'm from Canada and in the US for 4 months, so paying $55 per month for unlimited talk, data, and long distance (I make lots of long distance calls to Canada and the US) with no contract is perfect for me.

Call quality and data speed are much worse than I am used to.

My fiancee also has a Cricket phone (Huawei Ascend). Call quality is even worse than my 8530. It's unbelievable how bad the call quality is, to the point that about 50% of calls are unbearable and have to be ended. The BB is about 10-20% impossible-to-continue call quality.
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