- CrackBerry User
- 93 Posts
Orange UMA & Unique charges if abroad ???
I have an Orange 8900 with a BIS plan and the Unique £5pm package added in. For those unaware of Unique it's an unlimited call plan to over 30 countries via UMA only. The minutes do not come out of your normal call plan as Unique is a paid for add on.
As someone who travels occasionally I am wondering what the situation is with regards Unique and UMA calls made when overseas in one of the 30 countries Unique ex UK applies to?
Do i pay for calls home to the UK when on UMA?
Do i pay for calls within the overseas country when on UMA?
Your help and advice guys and gals is always appreciated.
- 01-31-10, 09:48 AM #2
I asked blackberry support with orange, wot they said to me is u can make calls using uma but it comes of your minutes (Contract) or if u are (PAYG) it will give you calls at a cheaper rate.
If you use uma from uk to abroad u will be charged at a cheaper international rate.
same applies abroad to uk. ( ONLY IF THAT COUNTRY SUPPORTS UMA)..
Hope this helps
- CrackBerry Newbie
04-01-10, 04:53 PM #3
- 4 Posts
Has anyone else had any problems with this on UK Orange?
- 05-19-10, 04:43 PM #4
I couldn't get my 8900 working with UMA while outside of the UK either. I think its the service is disabled if you leave the country, probably so they can screw you over with roaming charges.
It's a shame really since if the service was enabled when you're abroad I'd be singing Oranges praise to anybody who would listen.
- 08-23-10, 03:41 PM #6
Hi everyone, I can see that this post is a bit old but I thought I'd clear it up with some information from the horse's mouth, as it were.
Orange and other service providers cannot knowingly allow their subscribers to use UMA from abroad because, although it makes economical sence for Orange and their customers, it would violate the terms of roaming agreements which Orange maintains with the local mobile operator of the given foreign country.
However, it would seem that the location is determined through the detection of the available gsm networks to the phone, not the IP address of the phone's access point. There have been unconfirmed reports of UMA being usable on phones where the standard mobile network connection has been disabled in settings and the phone restarted before connecting to the wifi access point.
- CrackBerry User
08-25-10, 05:22 AM #7
- 55 Posts
that's ecaxtly it. I work for technical support in Orange. Technically the phone will register to the foreign network and this will prevent the UMA from working. However if you were to disable mobile netowrks but leave wifi on, pull the battery, reinsert and turn back on, as the phone wont login to a mobile network but will detect wifi the UMA could, and I stress could, then activate. It would then also theoretically not be charged at roaming rates.
If you have one of the old unique bundles then it will come out the inclusive minutes. They aren't however unlimited. If I remember rightly they're capped at 1000. However it was 1000 orange to orange, 1000 to mobiles and 1000 to landlines so should do you really. If you dont have a unique bundle everything will come out of your inclusive minutes.
This is however all theory as you're trying to trick the device and network into thinking you're not roaming. It could not work and you'd get charged.
- 11-06-10, 09:59 AM #11
Last edited by anengineer; 11-06-10 at 10:11 AM.
- 11-07-10, 03:16 PM #13
I can also confim the UMA calls worked from Dubai and Ireland and just appear as normal calls from UK. I also did not have to pull the battery, just disable mobile network. I new I was onto a winner when the automatic time zone adjusted itself back to UK time when the UMA connected....
- 12-21-10, 04:04 AM #15
When visiting in the Canary Islands recently, I was able to use UMA successfully for calls to the UK. All that was necessary was to disable the cellular network - no rebooting was needed. Coincidentally, the local Spanish network was Orange. The calls show on my bill as 'Homezone'.