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  1. Maria2011's Avatar
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    Default 02 Contract Help

    OK, so I got the Curve 9300 for my birthday. I got it on a 24 month contract. my tariff is BlackBerry Bonus 25 24 month and I have a 500MB UK Data and Unlimited Wi-Fi for BlackBerry Bolt On. The man in the shop told me and my mum that I would get texts and Internet included in my contract, but I have been charged extra each month since then. I'm not bothered about the Internet on the phone and have stopped using it, but I need to know if texts are included.
  2. Aybesea's Avatar
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    #2  

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    Hi i would give O2 a ring there should be a customer service number in your phone contacts think there 4 digits should have a few more ie.Check Balance etc.
    They will tell you what is in your contract.Or you could phone the shop but i would get in touch with O2 and if something is wrong then get back to the shop where you got it from.
    i looked on the O2 website but couldnt see anything like your contract for the 9300
    Phone Product Detail - BlackBerry Curve 9300 Black
    Hope you get it sorted
  3. JammieDodger's Avatar
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    #3  

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    O2 customer service from a Pay Monthly phone is by dialling 202

    Hope you get it sorted :')
    BlackBerry Torch 9800 v6.0.0.600

    I'm not British. I'm English.
  4. compo#CB's Avatar
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    #4  

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    iam with o2 uk and my bills are set at 26 a month
    Bolt On Unlimited O2 to O2 Calls Free Active No end date

    500MB UK Data and Unlimited Wi-Fi for BlackBerry Free Active No end date

    Voice 0.00
    Messages 0.00

    ive all ways phoned o2 if i have aquerry they are very help full
    Last edited by compo; 06-05-2011 at 02:31 PM.
    when god forgave me i figured id better do it too
  5. blackberry-unlocking710's Avatar
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    #5  

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    contact them and ask for a refund
  6. AbuYazeedUK's Avatar
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    #6  

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    Internet would be included which is the 500MB but not text unless your plan gives you Unlimited text or a certain number of texts. BBM uses data but not normal SMS.
  7. BLu
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    #7  

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    That tariff should include unlimited text messaging, yes.
    MMS are chargeable though.....as much as 36p each I think?!

    Email your photos, or BBM them. That way it stays free as long as you're within your 500mb allowance.

    Posted from my CrackBerry at wapforums.crackberry.com

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