Open letter from CEO John Chen
This may have been posted in the Blogs but I am posting it here for anyone who hasn't seen it. Of course if it is posted in the Forums Mods feel free to close this.
We're in This for the Long Haul, Says BlackBerry CEO - John Paczkowski - Mobile - AllThingsDTo our BlackBerry Community,
As you know, this is a time of significant change at BlackBerry as we accelerate our efforts to transform our business.
I know there has been a lot said about BlackBerry, but let me remind you that at BlackBerry, we are not dwelling on the past. We are looking towards the future.
We Are Committed to Reclaiming our Success
We have begun moving the company to embrace a multi-platform, BYOD world by adopting a new mobility management platform and a new device strategy. We are also leveraging our tremendous assets, including BBM, our network and QNX. While we are proud of these accomplishments, we know there is more work to be done.
I know that its going to take time, discipline and tough decisions to reclaim BlackBerrys success and we are ready for that challenge.
Our Commitment to our Customers Remains Unchanged
We remain committed to delivering high quality products and services to the millions of people who rely on us globally. We also want our customers to know that BlackBerry has significant financial strength for the long-haul.
I believe in the value of this brand. With the right team and right strategy in place, I am confident that we will rebuild BlackBerry for the benefit of all of our constituencies.
We are Excited for the Future and you Should Be Too
Thank you for your strong support and continued commitment.
John S. Chen
Executive Chair and CEO
- 11-13-13, 03:50 PM #2
oh lordy here we go....hope goes up, hope goes down, CEOs give pep talks, CEOs give good bye speeches. Frankly, I don't believe anyone at BlackBerry with the acronym CEO behind his name.
- 11-13-13, 04:00 PM #6
After our experience with Heins, I'm being cautiously optimistic about Chen - he looks like he has what it takes to turn this ship around, but I'm going to reserve judgement until we start seeing some major decisions from him.
- 11-13-13, 04:06 PM #8
- 11-13-13, 04:11 PM #9
- 11-13-13, 04:23 PM #10
A temporary CEO that spouts some VERY generic PR gobbledygook is not going to cut it. WHAT IS THE PLAN! HOW ARE THEY GOING TO DO IT!
New Device Strategy - What does that mean, no consumer devices? no devices at all?
Leveraging our tremendous assets - that no one taught was worth buying?
BBMx - show us that people want it and that you know how to make money from it? Downloads have been tremendous, usage... not so much.
Network - requires people to pay to use it - either via BES license, BBMX fees (when they come) or buying a BB10 device. So that revenue is dropping every day...
QNX - Seems to be the only star that BB has, the question is is it a big star or a little star? Based on the other software revenues from the ER it isn't much of one.
- 11-13-13, 04:32 PM #11
He has 88 million reasons to try hard, which will turn into a figure with more zeros if he's successful. I'm giving him till "the call" next ER to articulate his plan...that should give him enough time, and of course he'll need a good one following those results.
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- 11-13-13, 04:38 PM #13
Same type of vague talk from Chen as we are used to. What is the strategy in plain English? Can I expect a major OS update for BlackBerry at this time next year? Why no mention of BB10. The strategic board decision has happened and we are on our way now. There is no announcement or date we have to wait for anymore yet the news is as vague as if there was.
- 11-13-13, 04:50 PM #16
idk about you guys but I think this guy could do us well..
hes got a software background and lets be honest... that's what we need right now... we have hardware.. or it can be upped abit but software wise im sure we can do better look at the difference between 10.2 and 10.2.1 BIGGGGGGG CHANGES!!!!
- 11-13-13, 05:06 PM #19
- 11-13-13, 05:47 PM #24
What do you people expect from his first message - answers to all your questions, doubts, anxieties, skepticism? How many of you who have made comments have ever worked in executive positions? (and before you ask I spent more than a decade in a corporate executive suite). What would you have said to people?
Sure, there is not a lot of time to turn things around. We all understand that. But hey, it is going to take some time. They've given themselves 6 quarters, not 6 days, to find solutions and fix BlackBerry. The new CEO hasn't even had enough time to earn your criticism yet. That day may come but heck, it's not today.
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