1. Nabooy's Avatar
    I keep having this problem whenever I try to download and install BBM7 my contacts are gone and never seem to be restarted after trying many solutions. Is there a way to restore them actually? I really need help with this.
    11-30-12 12:28 PM
  2. BigBadWulf's Avatar
    They restore when you log in to your BBID (or should).
    11-30-12 01:38 PM
  3. Nabooy's Avatar
    They restore when you log in to your BBID (or should).
    And how do I do that?
    11-30-12 06:00 PM
  4. BigBadWulf's Avatar
    When you reboot from install, you paste in the security code when you open BBM, then it prompts you to sign in to BBID.
    11-30-12 06:51 PM
  5. Nabooy's Avatar
    I tried that and logged into BBID and still nothing. It's not even restoring my contacts at all. The only solution I had to do was uninstall it and download the BBM 6 and it worked fine.
    12-01-12 09:31 AM
  6. BigBadWulf's Avatar
    I couldn't find anything listing someone with the same issue in Beta Zone. Only thing I could find even close all points to BBID needing updated. You can try that. I know I was prompted to update BBID after the first BBM beta install. Download BBM beta again, then after the reboot, try Options->BBID->menu->Check for Updates.
    12-02-12 08:35 AM
  7. Nabooy's Avatar
    BBID was already updated when I had it installed so I don't think this was the problem. It was updated even while I was on BBM6. Still can't get it to work.
    12-03-12 02:12 PM

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