| | 11-15-12, 10:00 AM Thread Author #1
Problems with BBM 7 Voice (beta)
(I'm starting a new thread and posting here, because all the other BBM voice threads are just about people downloading it and trying it and loving it... wish my experience were the same!)
I downloaded/installed it yesterday and had a friend download it as well, so we could test it out.
I kept/keep getting voip.blackberry (something to that effect) connection certificate not matching errors (my choices are either to "continue," "close connection," or "view certificate," but I can't actually get past that screen unless I chose "Continue") and I've had a major lag (with every thing) and the spinning clock for every app since installing (even did two reboots). Plus, wasn't getting the audible notification for BBM, just the LED, and even sending BBM msgs takes forever, then I finally get the check mark, then, much later, I get the D or R indicating its status. My friend did not experience these errors (I have the 9800 Torch, he's on a bold, not sure which one). Just wondering if this was happening to anyone else? I rebooted again at work today and haven't had the certificate errors or lag, but am not on Wi-Fi now, so that could be why.
Also, when we did try to use BBM voice, we'd both either get a msg saying "Make sure you're connected to Wi-Fi and try again." (even though we were both on a Wi-Fi network) or "XXXX is currently unavailable. Try again later." (even though we were both on BBM and Wi-Fi at the time and actively chatting with one another). I was never able to ring him, he was able to ring me 2x--both times, I tried picking up, it just said "connecting" and never picked up and I heard nothing. What's super-creepy is, the 2nd time, even though it said we'd disconnected, on my end and I never heard him, he said it was connected for about 5 minutes and he could hear me coughing and talking in the background. Anyone experiencing this?
I'd love to have it working, as all my BBM contacts are in a different city than I am, so it helps with LD. However, if the lagging issues/etc exist and I can't use it, I may just downgrade back until the official version is released. (I verified with my friend again today, he hasn't had any issues since upgrading to the beta).