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  1. Ruby_1's Avatar
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    Thread AuthorThread Author   #1  

    Exclamation How to save full bbm chat history on laptop??

    So,ive got my chat saved to my media card but when i tried transferring my message history onto my laptop i was only able to view the recent conversations i'd had with my contacts however i've got a few months worth of chat history i'd like to save..

    is there anyway i can do this? i've heard of 'making backup files using bb manager' but i have no idea what that is?

    help anyone?
  2. jaydee5799's Avatar

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    #2  

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    Quote Originally Posted by Ruby_1 View Post
    So,ive got my chat saved to my media card but when i tried transferring my message history onto my laptop i was only able to view the recent conversations i'd had with my contacts however i've got a few months worth of chat history i'd like to save..

    is there anyway i can do this? i've heard of 'making backup files using bb manager' but i have no idea what that is?

    help anyone?
    Do you mean making backups with Desktop Manager?
    You plug into dm and choose Backup. The resulting ipd file will save the SMS chats but I'm not sure about the bbm chat history.
    The most sure-fire way to save your chat history is to email the chat to yourself periodically. That way you have a backup.
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  3. Ruby_1's Avatar
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    How do i get desktop manager?
  4. jaydee5799's Avatar

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    #4  

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    Quote Originally Posted by Ruby_1 View Post
    How do i get desktop manager?
    You can go here on your computer or laptop and download the appropriate software. It's Free, too.
    BlackBerry - BlackBerry Desktop Software - BlackBerry Software at BlackBerry.com
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  5. mssca's Avatar
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    #5  

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    In addition to DM, I also back up my BBM data to the memory card, the I plug in the phone and download the BBM backup files from there. I think you can even email to yourself if you want.
  6. masterscarhead1's Avatar
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    #6  

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    You can't backup BBM messages...
  7. ridesno159's Avatar
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    #7  

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    Quote Originally Posted by masterscarhead1 View Post
    You can't backup BBM messages...
    Sure you can, just not restore them...

    Open BBM>Hit menu button> Select Options> Scroll down to "Save Chat History"

    Not sure of the file path for when you save on "Device" but for the media card it's:
    Media Card/BlackBerry/IM/BlackBerry Messenger/Your PIN/History

    All your contacts PIN's will be there in csv format. These can be transferred and opened in Excel.

    As for the OP's issue. I have chats on my media card from early 2009, so not sure how they can only be some of the chats and not all of them. Maybe Chat History wasn't turned on at first? BBM will only save them once you tell it to.
    Last edited by ridesno159; 03-06-2012 at 04:52 PM.
  8. tcseacliff's Avatar
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    #8  

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    Quote Originally Posted by masterscarhead1 View Post
    You can't backup BBM messages...
    you can back them up. I recently saved an entire month conversation, but right now my computer is getting repaired so I don't recall the program I down loaded that let's you save it to your laptop. if you search the forum, I did ask the same question, and the program works.
    Last edited by tcseacliff; 03-06-2012 at 05:41 PM. Reason: spelling
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  9. nimz91's Avatar
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    #9  

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    can anyone tell me how to download all the BBM messenger history to computer?
  10. bbzak's Avatar
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    #10  

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    The easiest way is to email the chat history. Aint it?
  11. SwordfishDiehard's Avatar
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    #11  

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    Quote Originally Posted by bbzak View Post
    The easiest way is to email the chat history. Aint it?
    you can only do this if that chat conversation is still open, right? most of my conversations are closed. if im wrong and you can email chats from long ago then that'll fix any problem i have. please do let me know.
  12. SwordfishDiehard's Avatar
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    #12  

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    i figured out how to do this!

    download this app:
    https://appworld.blackberry.com/webs...99462/?lang=EN

    the app's name is 'Past Chat Free'.

    basically goto app world and search for 'pastchat'. when i searched for it by name i couldnt find anything relevant, so search for it as one word and it works.
  13. Batter Pudding's Avatar
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    #13  

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    In BBM options, you choose to save the chat to the Media card. This then goes into the Blackberry\IM\Blackberry Messenger\history\ folder of the memory card. Simple CVS files which can be opened in Excel or any spreadsheet.

    Two files - named after your PIN number. One is a .cvs, the other is a .old

    What confuses me is why it doesn't save for many months. It seems to only go back a short way. There is an "old" file created as a copy when the main file fills up at around 146KB. And that seems to overwrite the previous .old file

    I want to be able to keep ALL of my BBM history forever. Yet I can already see that I have lost some of the older chats. I don't understand this.

    I know I chat a LOT with just one person, but I would still expect to be able to keep that full history. Yet the current way it seems to be setup means it keeps overwriting that "PINNO.OLD" file.
  14. bikermice's Avatar
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    #14  

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    I have managed to save my chat history on my laptop as an excel spread sheet for each of the different contacts. the issue I have is that you can see on what date it is but not the time the entry is made. does anyone perhaps know how to convert this information so it shows the date and time of the actual conversation.
  15. Batter Pudding's Avatar
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    #15  

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    @bikermice: You are looking at "UNIX Time" from 01/01/1970 00:00 This guy has written a nice little script to clean up those dates for you using VB
    Notely: Blackberry Messenger Logs - Timestamp Format
    Notely: BBM Messenger Log Cleanup Script

    First post explains the script, the second post includes the actual script.
  16. Amanda1304's Avatar
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    #16  

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    i save the history which is in the "IM" folder on the phone onto my laptop but then they come up as bak files not csv files what am i doing wrong
  17. Batter Pudding's Avatar
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    #17  

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    Just rename the .bak files back to .csv and you are good to go.

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