Cant find the "send" option when replying to an email!

**macbookpro2011** · 12-21-2011, 10:03 AM

Hi all, so i upgraded to a Bold 9900 from the Torch 9810, and i notice that when replying to an email, there is no send button/option anywhere! I checked my email settings and everything looks right. When I hit the center button, I only get a save draft. Where's the send?? Also noticed i am unable to send email - the send button is there when composing new email, but i get a red X after i hit send. Is this a bug?

Any help is appreciated.

**o4liberty** · 12-21-2011, 10:05 AM

Have you tried pulling your battery yet. If that doesn't work reload the OS.

**John Yester** · 12-21-2011, 10:09 AM

Resend service books and register device in host routing table.

**macbookpro2011** · 12-21-2011, 10:34 AM

Thanks, how do I resend service books and host routing table?

Also, I noticed this morning a very awful thing - I charged the phone overnight (with the phone turned off, and it was set to auto-on at 6:45 am) and left it plugged in to the charger until around 10. When I took it off to write an email, I noticed the battery level was at around 30%! What in the world?!?!

**ignites** · 12-21-2011, 10:39 AM

menu send does not work?

**John Yester** · 12-21-2011, 10:42 AM

Originally Posted by macbookpro2011

Thanks, how do I resend service books and host routing table?

Also, I noticed this morning a very awful thing - I charged the phone overnight (with the phone turned off, and it was set to auto-on at 6:45 am) and left it plugged in to the charger until around 10. When I took it off to write an email, I noticed the battery level was at around 30%! What in the world?!?!

KB02830-How to send the service books for a BlackBerry Internet Service account

KB00510-How to register a BlackBerry smartphone with the wireless network

**macbookpro2011** · 12-21-2011, 10:46 AM

I did battery pull and no change. Also, I can't find the 'send' in the menu. Seriously disappeared! I'm on 7.0.0.250 TMobile.

**macbookpro2011** · 12-21-2011, 10:56 AM

Alright, I did resend the serive books, register the host routing table AND did a battery pull after that. Still no send option. Do I now have to reinstall the OS? Which version should I install and from where? Sorry, BB newbie here.

**John Yester** · 12-21-2011, 02:12 PM

Check default services.

Does a email address display in each drop down box?

**JC61** · 12-21-2011, 09:46 PM

So you are receiving email normally? At the exact moment that you try to send your reply, do you have a small BlackBerry logo at the top right of your homescreen, next to where it says 3G? The problem you are describing could be due to your phone not being "logged on" to the Blackberry BIS network when you are trying to send an email (even though your phone works ok for calls and texts) - I've had this issue before, with the BlackBerry service part of the network being intermittent, usually whilst roaming.