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  1. seattled's Avatar
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    Thread AuthorThread Author   #1  

    Default Cannot delete email account

    I have a Bold 9900 with two email accounts on the phone, one of which I would like to remove. On my home screen, I have a separate box for both email accounts, and the email address I want to remove is one of two "Send From" options in new email messages.

    When I go to Email Account Management, the address I want to delete is not there: it only lists one of the two email addresses.

    Any suggestions on how to delete this account?

    Appreciate your help!

    DavidRR
  2. ibcop's Avatar
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    #2  

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    Did you remove the account from BIS?
    "In God we trust....all others we investigate".

    "Get yourself a Glock and lose that nickel plated sissy pistol".
  3. albee 1's Avatar
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    #3  

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    Go to your Setup icon/Email Accounts. Scroll to the account you want to delete and press Menu/Delete or press the del key.
  4. seattled's Avatar
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    Thread AuthorThread Author   #4  

    Default

    Albee 1, thanks -- the e-mail accounts icon says (2), but only one of the email accounts is listed. The one I want to delete is not.

    ibcop -- I am not sure how to log into / access BIS -- can you refer me to more information?
  5. Phill_UK's Avatar
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    #5  
    • That's Phill… with 2 L's
  6. seattled's Avatar
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    Thread AuthorThread Author   #6  

    Default

    Thanks -- I made my way to T-Mobile BIS and saw only 1 email account there as well! Ended-up calling Customer Care, and we deleted the service books for the e-mail addrsess, which seems to have dealt w/ the problem.

    Thanks for your help!
  7. schoob's Avatar
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    #7  

    Default

    Quote Originally Posted by ibcop View Post
    Did you remove the account from BIS?
    I was one and like the words pal.
  8. Shola Jaiyeola's Avatar
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    #8  

    Default

    His own email that is there and I try to delete is own it can delete please help me
  9. Shola Jaiyeola's Avatar
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    #9  

    Default

    Please I have call customer service line is not going
  10. Shola Jaiyeola's Avatar
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    #10  

    Default

    Which one bis
  11. Shola Jaiyeola's Avatar
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    #11  

    Default

    Ok how can I creat new account of yahoo ID
  12. Shola Jaiyeola's Avatar
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    #12  

    Default sorry my phone bold6

    Quote Originally Posted by seattled View Post
    Thanks -- I made my way to T-Mobile BIS and saw only 1 email account there as well! Ended-up calling Customer Care, and we deleted the service books for the e-mail addrsess, which seems to have dealt w/ the problem.

    Thanks for your help!

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