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- 04-14-2012, 09:49 AM
Thread Author #1
Cannot delete email account
I have a Bold 9900 with two email accounts on the phone, one of which I would like to remove. On my home screen, I have a separate box for both email accounts, and the email address I want to remove is one of two "Send From" options in new email messages.
When I go to Email Account Management, the address I want to delete is not there: it only lists one of the two email addresses.
Any suggestions on how to delete this account?
Appreciate your help!
DavidRR - 04-14-2012, 09:57 AM #2
Did you remove the account from BIS?
"In God we trust....all others we investigate".
"Get yourself a Glock and lose that nickel plated sissy pistol". - 04-14-2012, 08:42 PM #3
Go to your Setup icon/Email Accounts. Scroll to the account you want to delete and press Menu/Delete or press the del key.
- 04-16-2012, 07:00 PM
Thread Author #4
Albee 1, thanks -- the e-mail accounts icon says (2), but only one of the email accounts is listed. The one I want to delete is not.
ibcop -- I am not sure how to log into / access BIS -- can you refer me to more information? - 04-16-2012, 07:31 PM
Thread Author #6
Thanks -- I made my way to T-Mobile BIS and saw only 1 email account there as well! Ended-up calling Customer Care, and we deleted the service books for the e-mail addrsess, which seems to have dealt w/ the problem.
Thanks for your help!
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