1. tony_mayo's Avatar
    I installed a bbm update and rebooted it. Once it turned back on the bbm icon disappeared. I went into my applications list and deleted BBM off my phone. I went to the app store to reinstall but it says it's still installed. wtf? can anyone help
    01-09-12 04:18 PM
  2. Ibn la Ahad's Avatar
    Check all of your folders and be sure to unhide all applications.
    01-09-12 04:22 PM
  3. tony_mayo's Avatar
    it's not hidden. I can't find it anywhere on my phone but I can't reinstall it because it says it's already installed.
    01-09-12 04:27 PM
  4. Ibn la Ahad's Avatar
    it's not hidden. I can't find it anywhere on my phone but I can't reinstall it because it says it's already installed.
    What do you see under Application Management? Do you see it installed there?
    01-09-12 04:29 PM
  5. tony_mayo's Avatar
    I deleted it from there since the icon wasn't showing up anywhere and it wouldn't let me reinstall it from the app store. Now it's gone from that list and I still can't reinstall it.
    01-09-12 04:40 PM
  6. Michelle Haag's Avatar
    Did you check the Instant Messaging folder?
    01-09-12 04:43 PM
  7. Ibn la Ahad's Avatar
    Did you perform a reboot?
    01-09-12 04:53 PM
  8. tony_mayo's Avatar
    Yeah I've done both. Battery pull too.
    01-09-12 04:57 PM
  9. Michelle Haag's Avatar
    You can try reloading it with App Loader or Desktop Manager.
    01-09-12 05:05 PM
  10. camillaamber's Avatar
    hi did you ever get this working?mines done the same but i havent deleted it from application manager?:/
    12-10-12 06:24 PM
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