1. Colombian2nv7's Avatar
    Hey guys. I jsut got a 9700 and the bbm is not working i tried adding a friend and he wont recieved the friend request. i also tried requesting him and nothing works..i have a 1kb =1cent data plan. not sure what is the issue here..am a noob take it easy on me. any advice, help, tips?

    thanks a million
    09-02-10 09:10 PM
  2. bigsteveatt's Avatar
    It sounds like you don't have a BlackBerry data plan, which is necessary to use BBM, as it uses RIM's servers.

    Posted from my CrackBerry at wapforums.crackberry.com
    09-02-10 09:39 PM
  3. Rootbrian's Avatar
    Talk to your carrier about adding on a data plan and all of your BBM problems will be solved.

    No data plan, no BBM.

    Posted from my CrackBerry at wapforums.crackberry.com
    09-02-10 10:14 PM
  4. smokestash's Avatar
    Exactly, sounds like you don't have a Blackberry dataplan - call your Carrier or drop by a store and ask them to subscribe you to a Blackberry dataplan. Either that, or the phone is stolen and the BBM is blocked.

    Go to the BBM app on your 9700, hit the blackberry button, and then go to "My Profile" or whatever it's called - and see if your PIN is there under the "PIN" heading, or if it said "NULL" or "VOID" or "INVALID" or something.

    Edit: Oh, also, if you literally just got the phone, like in the last 24 hours, it may be that the carrier's network is a little slow and your phone hasn't been registered to the network yet. It took mine about 16 hours to fully work (i.e. BBM and other apps that require BIS didn't work for 16hrs after I got it). So give it some time. If you want to, you could go to "Options" > "Advanced Options" > "Host Routing Tables" and hit the blackberry button, then choose "Register" if you think it'll help.

    Also, you said "1kb =1cent"

    So... $10.24 for a megabyte? \o/
    Last edited by smokestash; 09-02-10 at 10:57 PM.
    09-02-10 10:54 PM
  5. Rootbrian's Avatar
    Found this post in the general blackberry discussion forums.

    Duplicate thread eh?

    http://forums.crackberry.com/f2/bbm-not-working-523853/

    Posted from my CrackBerry at wapforums.crackberry.com
    09-02-10 11:02 PM
  6. BeyondTheBox's Avatar
    Hey guys. I jsut got a 9700 and the bbm is not working i tried adding a friend and he wont recieved the friend request. i also tried requesting him and nothing works..i have a 1kb =1cent data plan. not sure what is the issue here..am a noob take it easy on me. any advice, help, tips?

    thanks a million
    sounds like you have t-mo. the 1kb = 1 cent is not a "data plan", which is why BBM won't work. data plans require a monthly fee, not a pay per use.
    09-02-10 11:24 PM
  7. mitchsurp's Avatar
    Especially at that price. At 1 cent per kilobyte, and assuming 1024 kilobytes in a megabyte, my bill would be over $5000/month.
    09-04-10 01:01 AM
  8. shansmi's Avatar
    That said FB, Twitter and PIN should not work as well.

    Posted from my CrackBerry at wapforums.crackberry.com
    09-04-10 01:26 AM
  9. Colombian2nv7's Avatar
    hey all..Thank you very mucH!!! i owe ya 1
    09-04-10 07:41 PM
  10. Courtney Louise Mohan's Avatar
    on my blackberry curve 8310 i cant seem to find my bbm pin, ive added some friends and they haven't received the request either could somebody help?
    05-28-11 07:47 AM
  11. thecoach1999's Avatar
    on my blackberry curve 8310 i cant seem to find my bbm pin, ive added some friends and they haven't received the request either could somebody help?
    In BBM view your profile and your PIN is there. Also make sure your BIS/BES is working.
    05-28-11 08:08 AM
  12. Stephen Hughes's Avatar
    Hey my bbm is not working its saying associating bbm with your blackberry id what. Does that mean could u help me out
    01-01-13 05:59 PM
  13. Rootbrian's Avatar
    Hey my bbm is not working its saying associating bbm with your blackberry id what. Does that mean could u help me out
    Did you update bbm? Have you tried rebooting? Already did a backup selectively of bbm and restored it?
    01-02-13 04:25 AM
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