| | 06-15-2010, 07:35 PM Thread Author #1
BBM Crashing -- Bordering on Homicidal
I'm dying, someone please help. I'm on the verge of pre-ordering an Iphone as bbm is one of the few things keeping me on my bbry and for the last 4 months it has worked sparsely at best and for the last 3 days its isn't working at all.
Here's what's going on: I launch BBM it works sluggishly for abt 10 seconds, ultimately locks up and gives me an uncaught exception error in qm_peer, then if you try and relaunch phone locks up UEE's again and then simply won't launch it again. All other functionality in the unit is perfect
Here's what I'm currently running:
OS 220.127.116.116 - upgraded today
BBM 18.104.22.168 - downgraded from 22.214.171.124 upon recc from the helpful people here
Here's what I've already tried and have gotten the same result:
Battery pull (obviously)
As this has been going on for months now, gone thru 4 OS updates and am on the most current from my carrier, i thought perhaps using a non-tmo OS had something to do with it, appears that it doesn't
Deleted entire BBM contact list re-added One-by-One...that worked right until I rebooted the phone then it started seizing again
Wiped BBry - reloaded OS, readded key databases one by one with a reboot in between each one, whether or not I started with BBM or ended with it...it crashed out once I rebooted
Additionally, I changed phones out early in the process after trying all the above and have done all of this on a new handset with the same result.
Any guidance would be incredibly appreciated especially if someone out there can think of something I haven't tried...I just don't understand what would be causing this and if someone has an idea I haven't tried, I'm open to it as I'm at my wit's end here...and really don't want to not have a bbry
Thanks for the help,