- CrackBerry Newbie
- 2 Posts
BBM chat history saved on media card but not there?
I have a Bold 9780 and I saved chat history to media card. Now when I go to chat history, I can see the history for people with whom I talk very little but the people I talk to a lot? I can see our conversation up to a certain time i.e a week. I inserted my media card into a card reader and tried opening up the chat history of the above mentioned contact on my laptop but even then I can only see our convo till last week. Where did the conversation go? Is there any way I can get it back? If not, is there are way I can save future conversations so that they will remain forever?
It was an extremely important conversation. Please help if you can.
Thank you in advance
- CrackBerry Genius
04-29-2012, 11:08 PM #3
- 2,850 Posts
There are 2 different kinds of chats that are handled differently, but access to them are the same.
1) Individual chats-Are being saved, but there is no option to keep them for a specific time. They are retained according to size. There is a 147kb maximum size limit for these conversations, which is why you do not see too much history from those you may chat with often.
2) Group Chats-Are being saved. The option to change how long the chats are saved can be found when you go into a Group Chat->Menu Key->Chat Options->Where you can elect anything from 1 day to Forever.
Both kind of chats can be seen on the device by going to Media->Files (the little cabinet)->File Folders->Media Card->BlackBerry->IM->BlackBerry Messenger->PIN (you may have others listed if you transferred the SD card from other devices)->History. There you will find all of your histories for various chats listed & assigned code numbers & PIN#'s. However, the BlackBerry device cannot open the files because they are in .csv format. **You can also open these .csv files from your PC via USB or card reader following the same path with any desktop application that can handle .csv files**
I would recommend retrieving & saving your individual conversations to a PC periodically if they are very important due to the file size limitation of 147kb.
EDIT-I did a Google search, and I was able to find a page in which this whole process has been previously laid out in a bit more detail than I could do for this post. Google is your friend! Try it!
Check this out...
How to Open .OLD file(s) of Blackberry Chat History on the Computer
Hope this helps.MY TAKE ON THE BOLD 9900... I DON'T KNOW HOW, OR WHY, BUT IT WORKS!!!