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  1. muttlyinc's Avatar
    CrackBerry Newbie

    Posts
    7 Posts
    Thread AuthorThread Author   #1  

    Default BBM 5 Restoring Contacts

    Hi guys, I decided to downgrade to OS 4.6.1.310 from the latest OS 5 version as it seemed to be a bit slow for me. I did everything on the downgrade section though an error came up saying it did not restore everything at the end and I had to manually do this.

    My messages and phonebook contacts were recovered but my blackberry messenger contacts were not. Prior to this I had backed up my contacts to my email accounts but when I try to retrieve it now an error saying it is currently being registered with the blackberry messenger service appears and it will not let me restore my contacts. If anyone has any suggestions please do help..Thanks
  2. doubleup4life's Avatar
    CrackBerry User

    Posts
    70 Posts
    #2  

    Default

    i'm having the same problem man... upgraded from 5.0.190 to .314 restored my device but there was no no contacts on my bb contact list. Please note that a group i created in bbm5 was restored, i have about 24 members, didnt lose any!! But where are my regular contacts??????
  3. prettifem4u's Avatar
    CrackBerry User

    Posts
    32 Posts
    PIN
    30FB9D72
    #3  

    Unhappy

    Im having that same issue but everyone still can see me please email me if you have a solution
    follow me www.twitter.com/mzhelen86
    sprint Tour running OS: 5.0
  4. thesquire's Avatar
    CrackBerry User

    Posts
    58 Posts
    #4  

    Default

    2 things to try:

    1. If you have a backup taken with desktop manager then just try to restore it (choose advanced and you can restore just the BlackBerry Messenger database).

    2. If you registered an email with BBM 5.0 try the wireless restore.

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