Results 1 to 4 of 4
  1. dborns's Avatar
    CrackBerry Newbie

    Posts
    2 Posts
    Thread AuthorThread Author   #1  

    Default All of a sudden not receiving email on main account

    I have a Curve 8330 through Verizon. I've had 4 email accounts on it since I got it with no issues. A few days ago, I got an email that I just glanced at that said something about not receiving emails due to my carrier. I can't find that email now to read through it better. Today, I noticed that my main email account isn't receiving anything. From the phone, I can send an email to anyone including the other email accounts on my phone. But if I send an email from my secondary account to my main account, it doesn't show up on the phone. I'm sure its being sent because if I get on the computer and actually sign into my account, its there; just not on my phone.
    Thanks for any help.
  2. JD_8345RT's Avatar
    CrackBerry User

    Posts
    18 Posts
    Global Posts
    19 Global Posts
    #2  

    Default

    Try resending the service books for that account from your phone. Then do a battery pull.
  3. dborns's Avatar
    CrackBerry Newbie

    Posts
    2 Posts
    Thread AuthorThread Author   #3  

    Default

    I did the battery pull and let it sit for a few minutes; that didn't work. I googled the problem before I started the thread, and have found a few suggestions on resending the service books, but I don't understand how to do it on my phone. Could you walk me through it?
  4. dwaynewilliams#WN's Avatar
    CrackBerry Genius

    Posts
    2,437 Posts
    Global Posts
    4,893 Global Posts
    #4  

    Default

    I think that you can go into the email settings and there will be an option to resend the service books.

Posting Permissions