Set up Email Client Wizard won't allow me to add any email addresses

[iAmKaito]

I bought a used blackberry 9700 about 2 weeks ago and when i first got it, added the BIS service from Digicel. Immediately, i added two of my most used email addresses and all was well until a couple days ago when i realised that when i went into the setup wizard, I was unable to select the "Email Address" option. It would do nothing when i pressed the select button.
I've called in and google everything and i've:
-gotten Digicel to resend the service books
-register my phone again in the host router table
-done several soft and hard restarts/battery pulls
-deactivated the TCP IP
-re-installed OS 6
etc etc etc

Please, can i get some help?

[Drunken-Monkey]

Sounds like you haven't the e-mail setup application installed...
Is it an original OS?
Could you post some details on it?

Because I once installed a custom OS and accidentally removed the email app
and when I tried to open it, nothing happend... just like your description.