Problem with New BBM Update?

[LaurenPT]

I updated my BBM to the new update recently and since then my phone has been running very slowly whenever I recieve a message and sometimes it even crashes. I dont know if the update installed properly because things such as the status box are twice the size of my font and when i send a photograph the box is huge! It is really frustrating, messages are making my phone LAG! I would delete the application from my phone but i'm scared of losing my contacts! any ideas??

[spencerdl]

Samething happened to me when I updated BBM. I had to delete BBM from "Applications management" and re-install, glad all my BBM contacts came back, its running normal now. I would suggest backing up BBM contacts pin#'s

[LaurenPT]

did you re-install via BlackBerry App World?

[spencerdl]

Originally Posted by LaurenPT

did you re-install via BlackBerry App World?

YES, and it downloaded a lot faster and smoother the second time.

[LaurenPT]

Thank you!!

[spencerdl]

Originally Posted by LaurenPT

Thank you!!

No problem, thats what Crackberry is supposed to be about......help, glad to be of service

[spencerdl]

The new BBM update brings the ability to have animated avatars which is pretty KOOL, along with other goodies