Outlook calendar discrepancy with OWA

[sdcbmthsch]

Hi everyone

New here, so please forgive me if I'm posting in the wrong place or am overlooking something obivous!

We have a small number of staff using Blackberry Storm devices. These sync with Outlook via the Desktop Redirector software for email, and use Google sync to sort the calendar. It appeared to work perfectly well.

However, if an appointment is created on the Blackberry, it successfully syncs back to Google calendar, which in turn successfully syncs back to Outlook. However, this appointment does not appear in OWA!! It's there perfectly fine in Outlook, but totally missing in OWA.

Opening the details of the appointment in Outlook reveals what I think is the problem - the appointment is in the timezone "UTC (London)" - if this is changed to just "UTC", the appointment appears properly everywhere. This despite the fact that there's no actual time difference between UTC and UTC (London), both being GMT/UTC +0.

The Blackberry does not have UTC timezones, only GMT (as far as I can see), so there's no way of getting an universal match. Does anyone know of a way, anywhere along the synchronisation path outlined above, of "forcing" all appointments to UTC, or at least making OWA realise that these appointments should be displayed?!

Many thanks!
Stephen

[solar_plexus]

*blinks*
WOW
I just learned alot just reading about yor problem!!!
I wish I could help but you already loked through anything I could think of. BUT it seems like Google Sync might be the place to translate the TimeCode.......It seems like there should be a translation setting there.

[sdcbmthsch]

Yes, it would be nice to think that there could be some setting to modify that!

A further thought I've had, however... this is on a Windows 7 PC; I notice that Windows XP still uses GMT style timezones, so if (and probably when!) I revert back to XP, it may resolve itself. Anyone have any thoughts on this?

Thanks again
Stephen