[Napster16]

Just posting this since I'm not sure if anyone else had a thread about it:-

So, it's not as easy as windows Blackberry Desktop manager where you just go into the Help menu etc and it's there. With Mac OSx, it involves the usage of the Terminal application.

The steps are as follows:-
1) Connect your Blackberry to the Mac via USB
** If the Blackberry Desktop Manager Software is open, close it
2) Go to Applications > Utilities > Terminal and open the Terminal application
You can also search 'Terminal' using Spotlight
3) Type cd /Applications/BlackBerry\ Desktop\ Software.app/Contents/MacOS/
Then hit 'ENTER'
4) Then type ./bbdm resettofactory
and hit 'ENTER'

Congrats! Your Blackberry device has now been reset to factory settings
** If you have a password on the device, in step 4, you would type './bbdm -password 12345 resettofactory' (where '12345' represents your device password)

Hope this helps and I was able to be of assistance to some one in need

[ridesno159]

This is helpful if you need to use a computer, but BlackBerry phones have always had a way to reset/wipe to factory settings right within the options.

Options> Security> Security Wipe. Those are instructions for OS7, but all previous BlackBerry phones are about the same.

[jwillits]

There is a big difference between a Reset To Factory and a Security Wipe. Reset To Factory erases a lot more information. A Security Wipe is a simple deletion of user data. Reset to Factory erases IT Policies etc, whereas a Security Wipe does not.