Mac Wont Recognise My Bold 9700

[Diracster]

Hi I have a bold 9700 and one of the new macbooks. I can't seem to get it to recognise that the BB is connected at all. I have downloaded the Mac OS BB desktop software as well, restarted and that but still to no avail.

Am I being silly or is there something I need to do. Apologies if there is already a thread that addresses this...

Cheers

[BrusBerry]

Try restarting mac while plugged in.

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[BeyondTheBox]

Might need to turn on or off Mass Storage Mode in media settings.

[selenazou]

Black and White BB 9700 housing,spare parts and accessories

[Rootbrian]

Originally Posted by selenazou

Black and White BB 9700 housing,spare parts and accessories

And what was the point?

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[Diracster]

Thanks guys, I'll check this as soon as I get home from work. Really appreciate the help and will one day try co contribute to someone else's thread when I get more knowledge!

[Diracster]

Turns out that this isn't working still. Are there any other possible things I can do?

Thanks

[yashimi]

Have you tried a different USB cord or the other USB slot? All of mine are wonky and it's hit or miss if I can get and keep a connection.

[Diracster]

I'll try a new cord. I thought I had to use the one provided as it had the little BB logo on the small connector; I guess it is just a standard cable! Cheers.

[tobit2lux]

How new is your Mac? The new Mac are booting by default with 64-bit kernel.

Blackberry Desktop Manager for Mac is not working correctly if you're running the 64-bit kernel under Snow-Leopard. In fact RIM extensions are still in 32-bit (= not loaded with 64-bit kernel).

To check the kernel:
- Apple menu > About this Mac
- click on More info...
- them click on Software
- read the line "64-bit Kernel and Extensions"

To start with the 32-bit kernel (not permanent):
- restart your Mac and press the 3 and 2 keys during the start

Good luck!

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