
02-20-2012, 09:01 AM
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| | CrackBerry Genius of Geniuses Device(s): PlayBook 16GB + BlackBerry Bold Touch 9900 running 7.1.0.402 Carrier: WINDmobile Pin: Optional, but not needed. | | Location: Toronto Join Date: May 2010 Posts: 11,156 Likes Received: 267
Thanked 379 Times in 357 Posts
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Quote:
Originally Posted by keyhole Hello all. I downloaded the program, checked off the items I didn't want and then pressed the Direct Shrink on Phone. It asked me for my device password, I clicked ok and it almost immediately said "connection failed" and wouldn't let me do anything but click ok. Does anyone have a clue why this is happening. I have my device plugged in and Desktop manager is open and connected to my phone. I have a Bold 9930 with .267 on the device.
Edit: been checking this thread and it seems that DM should be off (which mine now is=no help); drivers not recognized-not the problem and lastly- USB cable not for communicating, again not the issue. Any other ideas why it will not connect?? | Desktop manager should be closed, open task manager, (click or check off "show processes from all users"), kill any RIM or BB processes, then unplug and re-plug in your blackberry and launch bb boss again. Any microUSB cable will work as long as it doesn't have a controller hub with buttons in between both ends (some do).
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