question

**madhatter66** · 09-09-2008, 04:14 PM

sometimes on my bbm it will show i have a message but i really wont. I can close all converstations and it will still show that i have a message. I even check my messages to make sure i dont have any unread. I have to do a battery pull in order to get the smily face with a number one off of my screen. I asked a buddy whose been using bbm for a while and he didnt kno either. i hope this isnt a stupid question. thx for the help

Jake

**49ways** · 09-09-2008, 04:18 PM

Maybe someone was requesting you add them. Happened to me once, too.

**Allyson Kazmucha** · 09-09-2008, 04:24 PM

Yeah, I had that issue w/ my curve. Most of the time, I didn't notice a pending friend request, but sometimes it did that even with nothing. Try power cycling your phone if that doesn't work, try a battery pull.

One of those 2 always solved it for me.

**greg24** · 09-09-2008, 04:29 PM

he said he already did a bat pull. yeah if its not a pending request, i hate to say it you may have to remove bbm and then reinstall it

**Allyson Kazmucha** · 09-09-2008, 04:31 PM

Originally Posted by greg24

he said he already did a bat pull. yeah if its not a pending request, i hate to say it you may have to remove bbm and then reinstall it

Whoops, sorry I skimmed it, and overlooked that.

**madhatter66** · 09-09-2008, 04:33 PM

i made sure i didnt have a pending friend request so ive checked everything that yall have said so far. i mean its not that big of a deal where i want to remove bbm. i just didnt know if there was a quick fix

**greg24** · 09-09-2008, 04:35 PM

i mean its not a hard process to remove it and put it back on. it may take you like 15 mins or so

**madhatter66** · 09-09-2008, 04:37 PM

i guess its what ill have to do then. o well

**belleRN** · 09-09-2008, 04:41 PM

[QUOTE=madhatter66;702876]sometimes on my bbm it will show i have a message but i really wont. I can close all converstations and it will still show that i have a message. I even check my messages to make sure i dont have any unread. I have to do a battery pull in order to get the smily face with a number one off of my screen. I asked a buddy whose been using bbm for a while and he didnt kno either. i hope this isnt a stupid question. thx for the help

Jake[/QUOTE

It is probably a missed call. Just go to the call log and delete the missed calls and it will go off! It drove me crazy until I figured it out.

Posted from my CrackBerry at wapforums.crackberry.com

**greg24** · 09-09-2008, 05:17 PM

why would a missed call have the bbm icon pop up?

**madhatter66** · 09-09-2008, 05:49 PM

Its not a missed called I've triple checked to make sure I didn't have an email sms or request on bbm.

Posted from my CrackBerry at wapforums.crackberry.com

**belleRN** · 09-09-2008, 05:57 PM

Originally Posted by greg24

why would a missed call have the bbm icon pop up?

Anytime I have a missed call it pops up. When I delete it in the phone log it goes away.

It may be related to the theme I'm using.
Posted from my CrackBerry at wapforums.crackberry.com

**greg24** · 09-09-2008, 09:41 PM

Yea, I just couldn't imagine why the bbm smiley face icon would pop up because of a missed call

Posted from my CrackBerry at wapforums.crackberry.com

**Allyson Kazmucha** · 09-09-2008, 10:31 PM

Originally Posted by greg24

Yea, I just couldn't imagine why the bbm smiley face icon would pop up because of a missed call

Posted from my CrackBerry at wapforums.crackberry.com

Actually that happened from my Curve a few times. It only got stuck if I had a missed call. After I saw the missed call, it never went away. Maybe with both, there's some kind of glitch? Hmm...weird. But a battery pull or restart always seemed to fix it for me.

**bx2md** · 09-09-2008, 10:38 PM

have you gone into bb msgr and then hit the bb button then hit close and then do a batt. pull i know u have done a pull but try that first then do it
it worked for me i had that problem and i also had a red light stay on my curve
and about dis installing your msngr its not hard at all

**madhatter66** · 09-09-2008, 11:39 PM

I haven't tried that yet but of course after I asked yall the question the problem hasn't popped bk up. Thx for the help everyone

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**greg24** · 09-10-2008, 01:52 PM

ok so i was informed earlier that battery pulls are not good advice, so maybe you should really just remove bbm and reinstall it

**Allyson Kazmucha** · 09-10-2008, 03:09 PM

Originally Posted by greg24

ok so i was informed earlier that battery pulls are not good advice, so maybe you should really just remove bbm and reinstall it

you should never pull a battery out without powering down the phone first if you can help it, no. But I'm pretty sure the not a good idea part is rubbish. U can lose data you don't save etc but it isn't going to kill your device.

From what I understand on some phones, a battery pull is the only way to clear memory again. I always did a battery pull on my curve about once a month and it seemed to speed it up a bit.

**SevereDeceit** · 09-10-2008, 03:16 PM

This has happened to me only a couple times. I noticed when you are sending alot of messages back and forth it will sometimes make my red light stay on and will not turn off. Last time this happened I was talking to BMcClure937 and we were sending messages back and forth pretty quickly and it did this. Maybe too much too quick? Got me guys...