05-10-13 09:40 AM
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  1. howards's Avatar
    Just discovered: I was able to open a .jpg email attachment - but not Word, Excel or PDF attachments - this may be a clue.
    I just tried this myself with the same results. I can open a jpg attachment but not the others.

    Sent from my BlackBerry 9810 using Tapatalk
    11-13-12 11:15 AM
  2. Don_Henry's Avatar
    Now I have discovered I also cannot forward an email with an attachment . .

    Sent from my BlackBerry 9810 using Tapatalk
    11-13-12 12:39 PM
  3. maxx71's Avatar
    Now I have discovered I also cannot forward an email with an attachment . .

    Sent from my BlackBerry 9810 using Tapatalk
    i feel you might have shrinked the Docs to Go.......
    11-14-12 02:32 AM
  4. howards's Avatar
    i feel you might have shrinked the Docs to Go.......
    I'm having the same problem and know for sure I didn't shrink out Docs to Go. It seems it might be carrier related.
    11-14-12 10:13 AM
  5. Don_Henry's Avatar
    i feel you might have shrinked the Docs to Go.......
    As I already posted, Docs2Go is on device and works perfectly with docs that are already on device.

    Sent from my BlackBerry 9810 using Tapatalk
    11-14-12 11:27 AM
  6. nsane1's Avatar
    I clearly don't open a lot of attachments, but I noticed this the other day, and thought I was doing something wrong. I can open jpgs, not pdfs. I open DTG, and I can pull up old pdfs in DTG just fine, but a pdf attachment in an email is completely dead (cant even select download as I can a pdf).

    I did a perfectly clean install of 694 and put in v4. Its like it just doesn't know what to do with a pdf attachment. to be cleam I have docs to go, an it works fine.
    11-14-12 01:32 PM
  7. Don_Henry's Avatar
    I clearly don't open a lot of attachments, but I noticed this the other day, and thought I was doing something wrong. I can open jpgs, not pdfs. I open DTG, and I can pull up old pdfs in DTG just fine, but a pdf attachment in an email is completely dead (cant even select download as I can a pdf).

    I did a perfectly clean install of 694 and put in v4. Its like it just doesn't know what to do with a pdf attachment. to be cleam I have docs to go, an it works fine.
    Same as I have found - but it is not only PDFs; it is also Word and Excel files.

    I know the BL team is working a fix - this might be carrier related and as such yet another ATT issue (like the mic problem).

    Sent from my BlackBerry 9810 using Tapatalk
    11-14-12 04:13 PM
  8. howards's Avatar
    Is there anyone using v4 on ATT that's not having this problem?

    Sent from my BlackBerry 9900 using Tapatalk
    11-15-12 12:14 AM
  9. jojo212's Avatar
    I also had this problem on V4. Just went to plain 694 for AT&T until V4a
    11-15-12 07:51 AM
  10. howards's Avatar
    Does anyone know if this was also an issue with previous versions of this build for ATT users?

    Sent from my BlackBerry 9900 using Tapatalk
    11-15-12 02:17 PM
  11. ifraser's Avatar
    This has not been an issue for any of the builds and seems only to be happening to a few others.

    We have a modified mix (4a) on test and it should be ready soon.



    Sent from my BlackBerry 9900 using Tapatalk on BL Hybrid
    howards likes this.
    11-15-12 02:42 PM
  12. Don_Henry's Avatar
    This has not been an issue for any of the builds and seems only to be happening to a few others.

    We have a modified mix (4a) on test and it should be ready soon.



    Sent from my BlackBerry 9900 using Tapatalk on BL Hybrid
    Hey Ian,

    I was one of the testers for V4 and I am on ATT - if you would like me to test 4a, ask Zoc to BBM me a download link.

    Sent from my BlackBerry 9810 using Tapatalk
    11-15-12 05:51 PM
  13. howards's Avatar
    I would also be happy to test it if you'd like.

    Sent from my BlackBerry 9900 using Tapatalk
    11-15-12 11:14 PM
  14. ifraser's Avatar
    Apologies for the delay folks but we are back with the promised revision to ATT v4a

    Here is the Download link and we are also currently working on ATT v5 but in the mean
    time enjoy the hybrid.
    howards likes this.
    11-17-12 01:29 PM
  15. Kimberly Boals's Avatar
    I am on v4 and have not had any issues with attachments, however the only kind I ever get are jpgs so I don't know if pdfs work. Are there any other reasons for upgrading to 4a? Is it faster or better than v4?
    11-17-12 01:58 PM
  16. ifraser's Avatar
    This is only an interim release to fix the Docs to Go issues, if you dont need i wouldnt change
    until v5 is released.

    Hope your v4 is going well
    11-17-12 02:02 PM
  17. Kimberly Boals's Avatar
    This is only an interim release to fix the Docs to Go issues, if you dont need i wouldnt change
    until v5 is released.

    Hope your v4 is going well
    Oh ok. When will v5 be released? Yes v4 is working very well.
    11-17-12 02:04 PM
  18. ifraser's Avatar
    It is currently in development. Our next scheduled release is the 7.1.0.746 based BL Returns on the other thread
    so any update to the ATT mix is at least a week or more away.
    BoldAlways likes this.
    11-17-12 02:14 PM
  19. jonraeth's Avatar
    If I re-installed a fresh version of the latest ATT OS 7.1.694; do all I do is copy the Java files into the proper folder or is there additional files to copy as well?
    11-17-12 04:22 PM
  20. ifraser's Avatar
    Yes, copy over the full os java directory, then shrink if
    Required.



    Sent from my BlackBerry 9900 using Tapatalk on BL Hybrid
    jndrad likes this.
    11-17-12 04:40 PM
  21. bhrgvr's Avatar
    I don't know if this had been posted before... But even I am planning to get the hybrid...

    Now my questions are:
    1. Can I go back to the OS I was on?
    2. Is there an image for airtel (service provider) in India?
    3. What is the advantage of having this OS?

    I hope I don't brick my phone... )


    Sent from my BlackBerry 9860 using Tapatalk
    11-17-12 04:44 PM
  22. zocster's Avatar
    At this stage this hybrid only works with 694 sfi, which I believe is only available for 9360, 9900 and 9810.

    I do not believe its there for 9860. I could be wrong though.

    Oops Edit:

    694 for 9860 is available through AT&T, so if you had a good experience with the stock 694 radio then go right ahead.

    And you can go back to the stock OS if you find this is not suitable, just by uinstalling and reinstalling the official OS on your PC.

    I don't know if this had been posted before... But even I am planning to get the hybrid...

    Now my questions are:
    1. Can I go back to the OS I was on?
    2. Is there an image for airtel (service provider) in India?
    3. What is the advantage of having this OS?

    I hope I don't brick my phone... )


    Sent from my BlackBerry 9860 using Tapatalk



    Sent from my BlackBerry 9320 powered by
    BerryLicio.us
    11-17-12 04:52 PM
  23. bhrgvr's Avatar
    Thanks zocster...
    I gotta surf now on my lappy and see if I can find something...


    Sent from my BlackBerry 9860 using Tapatalk
    11-17-12 05:00 PM
  24. howards's Avatar
    Has fixed the attachment issue. Thank you so much BL team. You are really something!

    Sent from my BlackBerry 9900 using Tapatalk
    zocster and Sator like this.
    11-17-12 05:02 PM
  25. jonraeth's Avatar
    I just installed Version 4b and I am getting a "uncaught exception: Java.lang.Error" Any ideas?
    11-17-12 06:35 PM
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