GPS not working

mdarr · Thread Author #1 12-12-2010, 03:08 PM

My wife uses the Bold 9700 but the GPS does not seem to work...when I use Bell's GPS (navteq) always get a msg saying weak gps signal and it cannot start the session. Any tips on troubleshooting? can the gps antenna be replaced? phone does not have warranty.

lak611 · #2 12-12-2010, 03:13 PM

Are you outside with a clear view of the sky? If so, try Options>Advanced Options>GPS>Refresh Satellites. It might take a long time initially.

aznlgcy · #3 12-12-2010, 03:13 PM

There is no GPS antenna the receiver itself is built onto the main board. Try another GPS software like Waze or Wisepilot. I find both of these to be better than Bell's GPS software.

mdarr · Thread Author #4 12-12-2010, 03:15 PM

Thanks, I'll try both suggestions!

WolfmanRobby · #5 12-12-2010, 03:20 PM

Look in App World for a free app called "GPS Tool" by Tworoads Software.

This will help you determine if it's the software app having issues, or the GPS chip itself.

mdarr · Thread Author #6 12-12-2010, 03:30 PM

What I get with GPS Tool is 0 for everything but Mode...which says Autonomous, Partial Fix

WolfmanRobby · #7 12-12-2010, 04:07 PM

Sounds like the GPS chip isn't firing up.

The obvious thing is do a battery pull and try again.
If no-change, then it's probably a defective GPS chip and the phone should be returned for replacement.

mdarr · Thread Author #8 12-12-2010, 06:18 PM

Yeah looks to be the case. Unfortunately I don't have a warranty on it so I'm out of luck.

Rootbrian · #9 12-12-2010, 08:58 PM

Quote:

Originally Posted by WolfmanRobby

Sounds like the GPS chip isn't firing up.

The obvious thing is do a battery pull and try again.
If no-change, then it's probably a defective GPS chip and the phone should be returned for replacement.

What about reloading the software?

doubt it, but just suggesting.

Posted from my CrackBerry at wapforums.crackberry.com