blackberry mediasync

[patrick_min]

I have an 8330 on OS 4.5.0.33. I downloaded and installed Blackberry Media Sync the other day. It wouldn't recognize my BB even though it would show the PIN. I uninstalled and then reinstalled and now it just crashes every time I try to launch it. Anyone have any ideas?

[axxman]

Jippi!!! this is what I have been waiting for.

Downloaded and installed, took about 2 min and I was synching my iTunes. works great. I need to order the 8gb card now. my 4 gb will be full in about 5 min.

[axxman]

This thing is fantastic, I am surprised there was no word about it on crackberry news???

[lustful gangsta]

it's great!!! Yahoo!!!

[axxman]

well now I am hard at work, I have never had the need to free up my iTunes purchases but now I do. Working on getting this Doubletwist program to work.
Cannot understand the big deal the 4.5 desktop update generated, this is way more significant imo. I havent been this happy since I woke up one friday morning and saw that sprint had the curve availible for sale.

[axxman]

downloaded this doubletwist, but it doesnt seem to be freeing up my itunes. oh well. I just will have to do it the old fashoned way.

[pwc realtor]

I have tried this. however, after my first sync when I reconnect the berry it is trying to redownload my library onto the card again (taking up more space) rather than sync what is already there. any ideas?

[Repo2k]

Originally Posted by treefrog20012003

I got the mediasync to work just fine, yet I am running windows xp sp2. I have to admit it works great but, my daughter has an ipod and will have to figure out how to get my music and not hers. Also my 8830 we was recognized after a failed reboot on my pc, had to do a reset on it.

Treefrog I'd recommend creating a playlist called Blackberry (or whatever) & just syncing that - I shared a database with my brother for awhile & we just had our own playlist(s) we synced to our own devices. My iTunes is about 20gb and I plan to do the same to cut out everything I don't want.

I've got similar problems to most posters, it finds my BB, reports the PIN correctly but I can't do anything with it. I'm running DTM 4.5.0.015 & a fairly up to date iTunes. I'm time poor this week, but if nobody figures it out I will give it a red hot go later next week & post results if I get it going.

Oh yeh, and when I get a chance to post a screen shot - my BB is reporting that it has 112GB (yes GB) free... I've got a 4gb Sandisk so there is something awry in that - could be that my iTunes DB is on an external USB Drive & its confusing things somewhat.

[supercasper]

I am still unable to get this to install on my computer. I am running XP SP3 anyone else having issues or able to get it to work?

[joker1138]

Originally Posted by svtpickemup

I cannot get it to work.

If I don't install the update to Media Sync, it tells me to install iTunes and restart the application.

If I install the update, it tells me that I have no playlists.

I figured it might be because my iTunes are on a seperate drive. So, I reconfigured iTunes to use the default My Music > iTunes folder.

No dice.

Anyone have ideas?

BTW, I did install DTM 4.5 and Device Manager 4.5.

Same exact problem here. I've got DTM 4.5, DM 4.5, itunes 7.7 . Whats the solution? Thanks.

[Repo2k]

I was having similar problems with getting iTunes Playlists recognised on my home PC.

I did a clean install tonight on my Work laptop using both versions 1.0.0.8 and 1.0.0.11. I got it to work under each version & iTunes 7.7 - no hassles at all & synced fine.

The bad news is I only got it to sync to a NEW (empty) iTunes database which I added a few music files, in the default location (My Music\iTunes\iTunes Library.itl). If I started iTunes with a database in an alternative location (ie External Hard Drive) it still kept pointing to the original empty iTunes & test playlist.

So far to me it looks like the Location of your iTunes DB has a bearing on whether you find music to sync. (For those that don't know, you can specify the location of the database that iTunes uses by holding down SHIFT when starting up iTunes. It will then ask for the location, or to create a new DB.)

I also didn't update DTM/DM, mine is still 4.2. Not sure if this is significant, but I'd be more inclined to think that the iTunes DB location is hard coded somewhere in the iTunes support DLL's. Couldn't find anything in the registry unfortunately.

This is XP SP2, sorry to the other poster but I"m NOT going near SP3 for awhile yet. We've had issues with it & need some more time to test before we play that game.

Hopefully this helps someone and gives someone a leg up on getting further than I have got.

[Repo2k]

Oh, and for what its worth there doesn't look to be a lot of difference between 1.0.0.8 & 1.0.0.11. To me 1.0.0.11 just looks a bit more polished & release ready.

I think 1.0.0.8 shows a DUMMY list of Playlists when it does not find a valid database, where 1.0.0.11 shows a (more intuitive) empty list. Either way, if you're not getting your full list of playlists then its not working - just telling you in a different way.

[supercasper]

I have un-installed XP SP3 and I am still having issues installing. Before I got a message saying that my OS wasn't supported now it fails after accepting the license agreement.

Here is the pop-up.

[Repo2k]

What are the entires in the Install Log (C:\Program Files\Research In Motion\BlackBerry Media Sync\Logs\Installer)? They'll probably give you somewhere to start...

In general if I have problems reinstalling other software I uninstall & delete any program directory & identifiable registry entries (at your own risk of course!) that still remain as a first step.