Blackberry Email Blackout

[Amen]

Originally Posted by tonyg

you think it would be too much to ask that the carriers (mine is verizon) would put on there 800 number that they are experiencing troubles. no, they keep quiet, so we spend half the day pulling out batteries, changing options, and god knows what else, when a simple message would let us know that the trouble is not at our end.. I called the data services at 10AM yesterday, and the data guy told me to take out the battery, when they knew full well that it was not my problem

And for such reasons, I'm no longer a Verizon user. I paid them their $175+ tax and went running. I called T-Mobile when I realized there was a problem, and once I was connected to the BlackBerry Help Dept. there was an automated message telling us that RIM was having trouble with ALL Users. I didn't even have to wait on hold, because everything I wanted to know was told to me in 2 sentences.

[audit]

Join the Bb-Outage Info Page list and help out by notifying others when the service is down or spotty. Also it's a good way to keep up to date on when services are back up.

[audit]

I'm actually still getting e-mails that were queued up and service books that I tried to resend to my BB multiple times yesterday before I saw there was an outage. I actually thought at first that it was my BB acting up with the 4.2 OS that I installed because it was so damn buggy. That's one reason I went back to 4.1 on it but do miss having the separate SMS and Messages unless I use the Zen theme.

[sixpanel]

Still having trouble in NC...Rowan County. Mine works fine, but my wife's is down. Odd.

[naviwilliams]

sixpanel, try a battery pull, and resend the service books...

[eagle92]

I am still having issues with one of my yahoo accounts...I have two yahoo accounts and a gmail account...one of the yahoo accounts and the gmail account are now fully functioning but one of the yahoo accounts still isn't.

I have tried sending the service books multiple times and removing the battery...it works for about five minutes but then after that the one yahoo account is still not synching or receiving mail consistently...

Any ideas? Am I the only one still having problems?

Thanks!!!

[Bla1ze]

RIM is still having issues with Yahoo, for some reason their poll times were set to 6 hours rather then 15 mins...their is a workaround for it by adding back the old pop3 server for yahoo in the BIS but in doing so that just means you will need to change it back to the IMAP one once RIM clears up the issue...
PS: Their is NO eta from RIM when this will be 100% working again, but knowing RIM won't be that long.

[naviwilliams]

Since this was more of a 'global' outage, we'll close this thread for the moment, till the next one - I hope there is not another one...

As for the Yahoo issue, try removing, and re-adding the account. If that fails, post a post in a thread (if there is one already), or create a new thread...