Join Our 3 MILLION+ Members Today! Register Here | Login
 
 
 

General Forums

BlackBerry Phone Forums

Other Popular Forums

See All Forums »
 
 
Go Back   BlackBerry Forums at CrackBerry.com > General BlackBerry Discussion > General Discussion
Battery Pull on BRAND NEW PHONE! Battery Pull on BRAND NEW PHONE!
FAQ Search Today's Posts Mark Forums Read Log in

Like Tree4Likes

Reply
Page 1 of 3 1 23
 
LinkBack Thread Tools Search this Thread Display Modes
    Thread Author   #1  
Old 08-15-2011, 03:59 PM
CrackBerry User
Device(s): 9800 3G (about as fast and reliable as my 7100 ;)
Carrier: Rogers
  
Join Date: Dec 2008
Posts: 14
Likes Received: 2
Thanked 0 Times in 0 Posts
Unhappy Battery Pull on BRAND NEW PHONE!
Just picked up a 9810. Didn't even walk out of the mall and guess what?!

That's right....had to pull the #@$'n battery out. Screen locked up when I opened BB Messenger. I don't even have any third party apps yet? I had the phone for all of 10 minutes.

Took the phone back. Rogers rep asked if I wanted to send it out! Told her she could keep it. Put SIM card back into my tired 9800. Very disappointed but not surprised.

Thankfully Rogers has a 15 day or 1 hour call (or whatever) return policy in place.
Reply With Quote Tip this Post
  #2  
Old 08-15-2011, 04:22 PM
CrackBerry Addict
Device(s): Bold 9700
Carrier: T-mobile
  
Join Date: May 2010
Posts: 695
Likes Received: 39
Thanked 23 Times in 21 Posts
Default
Why did you not just trade it out? Everyone loves this phone and has had hardly any complaints.

Posted from my CrackBerry at wapforums.crackberry.com
Reply With Quote Tip this Post
  #3  
Old 08-15-2011, 04:29 PM
CrackBerry Genius
Device(s): 9810 (Torch)/PB 64
Carrier: AT&T/Cingular
  
Join Date: Oct 2009
Posts: 2,460
Likes Received: 47
Thanked 127 Times in 124 Posts
Default
A single battery pull is hardly reason to be so upset. This is a BB after all. Why not give the phone a real chance? While I am sorry you had such a poor experience the overall reports on the phone are good enough to merit a longer trial IMHO.
Reply With Quote Tip this Post
  #4  
Old 08-15-2011, 04:30 PM
CrackBerry Addict
  
Join Date: Nov 2008
Posts: 533
Likes Received: 113
Thanked 123 Times in 55 Posts
Default
Quote:
Originally Posted by dan_9 View Post
Just picked up a 9810. Didn't even walk out of the mall and guess what?!

That's right....had to pull the #@$'n battery out. Screen locked up when I opened BB Messenger. I don't even have any third party apps yet? I had the phone for all of 10 minutes.

Took the phone back. Rogers rep asked if I wanted to send it out! Told her she could keep it. Put SIM card back into my tired 9800. Very disappointed but not surprised.

Thankfully Rogers has a 15 day or 1 hour call (or whatever) return policy in place.
Is that a hair-trigger-return record? Could you at least tell us how long it took to reboot? It is a new phone with new software. It might take a battery pull or two to settle in.
__________________
Bold 9900, 7.1.0.267
Playbook 64gb, 2.0.0.7971
Reply With Quote Tip this Post
    Thread Author   #5  
Old 08-15-2011, 04:34 PM
CrackBerry User
Device(s): 9800 3G (about as fast and reliable as my 7100 ;)
Carrier: Rogers
  
Join Date: Dec 2008
Posts: 14
Likes Received: 2
Thanked 0 Times in 0 Posts
Default
I had a bad experience with a curve. It had a ton of problems and when I returned it a few days later the Rogers rep said RIM had sent them a bad batch.

I've been using RIM products for years but I'm getting a little hesitant to continue with BB. I used my upgrade to get my current 9800. I've been having issues with it and limping along. My upgrade finally came up and I decided to give the 9810 a try. My curve experience has made me a little gun shy.
Reply With Quote Tip this Post
    Thread Author   #6  
Old 08-15-2011, 04:36 PM
CrackBerry User
Device(s): 9800 3G (about as fast and reliable as my 7100 ;)
Carrier: Rogers
  
Join Date: Dec 2008
Posts: 14
Likes Received: 2
Thanked 0 Times in 0 Posts
Default
Quote:
Originally Posted by mmcpher View Post
Is that a hair-trigger-return record? Could you at least tell us how long it took to reboot? It is a new phone with new software. It might take a battery pull or two to settle in.
Are you kidding? It software not a set of new bearings! Since when does software have to warm up?
Reply With Quote Tip this Post
Liked by bembol and southlander like this.
    Thread Author   #7  
Old 08-15-2011, 04:40 PM
CrackBerry User
Device(s): 9800 3G (about as fast and reliable as my 7100 ;)
Carrier: Rogers
  
Join Date: Dec 2008
Posts: 14
Likes Received: 2
Thanked 0 Times in 0 Posts
Default
Quote:
Originally Posted by mmcpher View Post
Is that a hair-trigger-return record? Could you at least tell us how long it took to reboot? It is a new phone with new software. It might take a battery pull or two to settle in.
That's just it. It didn't reboot. All I had was the Logo and the reboot status line that appears across the screen. Then the logo disapeared and just the status line remained. It sat on the rogers desk for at least 4-5 minutes trying to reboot.
Reply With Quote Tip this Post
  #8  
Old 08-15-2011, 04:45 PM
CrackBerry Addict
Device(s): Iphone 4, 9700, 9900, 9860, HTC EVO 3d Playbook 32gb
Carrier: Rogers
  
Join Date: Apr 2011
Posts: 506
Likes Received: 130
Thanked 93 Times in 38 Posts
Default
so get another one
Reply With Quote Tip this Post
  #9  
Old 08-15-2011, 05:16 PM
CrackBerry Addict
Device(s): Torch 9860,ASUS TF101 w/ kb dock, PB 32GB,HTC Radar
Carrier: Telus, WIND
  
Join Date: Apr 2011
Posts: 618
Likes Received: 152
Thanked 57 Times in 45 Posts
Default
Welcome to BB OS7!

Quote:
Originally Posted by dan_9 View Post
Just picked up a 9810. Didn't even walk out of the mall and guess what?!

That's right....had to pull the #@$'n battery out. Screen locked up when I opened BB Messenger. I don't even have any third party apps yet? I had the phone for all of 10 minutes.

Took the phone back. Rogers rep asked if I wanted to send it out! Told her she could keep it. Put SIM card back into my tired 9800. Very disappointed but not surprised.

Thankfully Rogers has a 15 day or 1 hour call (or whatever) return policy in place.
__________________
Evolution of Communication: Rotary Phone > Dial Tone > Motorola Walkie-talkie > Nokia 2160 > Nokia 6190 > Samsung a460 > Samsung a920 > BB 8700 > BB 9530 > BB 9860 > PlayBook 32GB >reserved for BBOS 10, oooh yaaa!
Reply With Quote Tip this Post
  #10  
Old 08-15-2011, 11:20 PM
CrackBerry Genius
Device(s): 9900/9810
Carrier: AT&T
  
Location: fall river, MA
Join Date: Oct 2008
Posts: 4,166
Likes Received: 76
Thanked 36 Times in 33 Posts
Default
Quote:
Originally Posted by dan_9 View Post
Are you kidding? It software not a set of new bearings! Since when does software have to warm up?
Blackberry's have always needed to let os's settle in. It is reccomended after upgrading an os to pull the battery a few times to get the bootup process squared away and all the other internal things on the same page.

Posted from my CrackBerry at wapforums.crackberry.com
Reply With Quote Tip this Post
  #11  
Old 08-15-2011, 11:29 PM
CrackBerry Abuser
Device(s): HTC EVO 4G
Carrier: Sprint
  
Location: Los Angeles
Join Date: Dec 2010
Posts: 206
Likes Received: 33
Thanked 25 Times in 17 Posts
Default
Unacceptable.

Posted from my CrackBerry at wapforums.crackberry.com
Reply With Quote Tip this Post
  #12  
Old 08-15-2011, 11:48 PM
CrackBerry Genius
Device(s): MyTouch4G (Daily driver), BB 9700 (still used everyday), Kindle Fire
Carrier: T-Mobile
  
Join Date: Feb 2010
Posts: 2,874
Likes Received: 99
Thanked 102 Times in 79 Posts
Default
Why didn't you just try exchanging it out for another one? One battery pull wouldn't make me get my old phone back. Oh well, sorry for your bad luck.

Posted from my CrackBerry at wapforums.crackberry.com
Reply With Quote Tip this Post
  #13  
Old 08-16-2011, 03:11 AM
CrackBerry Abuser
Device(s): BB BOLD 9900.7.1.0.402 BB PLAYBOOK
Carrier: VODAFONE
Pin: just ask!! i,ll bbm if i like ye !!
  
Location: coaltown of wemyss,fife,scotland
Join Date: Mar 2010
Posts: 360
Likes Received: 6
Thanked 13 Times in 11 Posts
Default
Quote:
Originally Posted by West Coast Flavor View Post
Unacceptable.

Posted from my CrackBerry at wapforums.crackberry.com
i,m with you on this one it doesnt matter if youre a bb fan
a brand new fone you shouldnt be getting any issues
especially whilst still in the shop
however i would have swapped
__________________
DAVESHIZ BB BOLD 9900.7.1.402BBPLAYBOOK
Reply With Quote Tip this Post
  #14  
Old 08-16-2011, 03:24 AM
CrackBerry Genius
Device(s): Bold 9930/Torch 9850 & Playbook 32GB
Carrier: Verizon
  
Location: USA-NC
Join Date: Mar 2011
Posts: 1,887
Likes Received: 369
Thanked 117 Times in 102 Posts
Default
Yeah. Wow. Bad device I guess. Maybe someone had screwed with it at some point.
Reply With Quote Tip this Post
  #15  
Old 08-16-2011, 03:37 AM
CrackBerry Abuser
Device(s): Torch 9810, 32gb playbook & HTC HD2 windows phone
Carrier: T-Mobile
  
Location: United Kingdom
Join Date: Jun 2011
Posts: 294
Likes Received: 70
Thanked 17 Times in 14 Posts
Default
Quote:
Originally Posted by eve6er69 View Post
Blackberry's have always needed to let os's settle in. It is reccomended after upgrading an os to pull the battery a few times to get the bootup process squared away and all the other internal things on the same page.

Posted from my CrackBerry at wapforums.crackberry.com
I think I agree with you, My HTC HD2 windows phone needs constant Battery pulls and regular OS re-installation sometimes every few days. True you might think software just works, admittedly my issue is one of software degrading overtime, I also think sometimes that we forget the conditions that the electronics have to function with. Heat cold millons of radio waves etc, magnetic influences. I would have just asked for a replacement from a different batch if possible, but understand completely the neviousness, unfortunately my all singing dancing HD2 worked fine for the first few months
__________________
Be careful when Speaking, you create the world around you with your words-Navajo
Reply With Quote Tip this Post
Reply
Page 1 of 3 1 23
BlackBerry Forums at CrackBerry.com > > General BlackBerry Discussion > General Discussion   Battery Pull on BRAND NEW PHONE!

« Blackberry Protect / Enterprise Activation | Have I bought a FAKE housing? »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode


Contact Us - BlackBerry Forums at CrackBerry.com - Archive - Top