App World Problem

[DMSmiths]

Hi. I have a BlackBerry 3G for AT&T and ever since I activated it, I haven't been able to download apps from App World. I am able to browse App World, but once I click "Download" on an app I want, it shows me the user license agreement for the App World and once I hit
"I agree," it brings me back to the app with the Download button still there; the app not downloaded. I have tried battery pulls and now I don't know what to do. Maybe some of you guys can help me. Thank you.

[mac_see]

Did you try formatting to factory settings?

[DMSmiths]

I haven't. How do I do that?

[rgorman]

You need to setup a Blackberry ID account. It should have asked you to set one up when you installed App world. Depending on when it was actually activated, it could take a little while before all the connections are made to the servers.

[DMSmiths]

I had to update my phone and sign in with the account.Thanks for your help, I appreciate it.