1. CrackBerry Question's Avatar
    My AT&T (if that matters) Z10 updated itself to 10.3.2 and now I am unable to sync my texts with my Playbook. Any ideas on how to fix this? I use texting on my playbook for dispatching service calls and I just can not do it from a phone - I NEED MY PLAYBOOK! Texting starts to open then I get a screen that says "! an error occured while fetching message history" HELP Thanks
    08-03-15 12:36 AM
  2. rthonpm's Avatar
    Uninstall Bridge from your Z10 and then shut off the phone, take out your SIM and then restart the device. From wifi, do a search for Bridge in BlackBerry World and install it.

    AT&T blocks Bridge unless tethering is on your plan so they have a special version of Bridge that blocks it from working. The difference is the version number: the version you want is 3.3.0.38. Once you have it installed, don't update when prompted when your SIM is in the handset.

    Posted via CB10
    08-03-15 04:54 AM

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