1. blue200316's Avatar
    I have been using BlackBerry 8320 for a long time. But today suddenly my Yahoo email stopped working on my BlackBerry. It will always say that email id or password is not correct. But its correct as I can login to Yahoo web mail.
    Things that I tried to do my self.
    1> Tried to validate by typing the password again and again from the phone.
    2>Deleting the account and trying to add it again from the phone.
    3>Changed password from web mail and try to add the account from phone.
    4>Tried to add it from computer (going to operator name dot blackberry dot com)
    5>Went to Yahoo settings in "Manage Apps and Website Connections" I removed "Yahoo! Mail for RIM/BlackBerry" and then tried adding the email account to my BB both from phone and computer
    6>Called the service provider they could not help much except saying me to try to add email from web portal via computer.
    But none of this worked.
    (And yes I did try to battery pull)

    Can anyone let me know what more can be done, or why I am having this problem?

    I even searched the internet and found a KB article in BB site , Article ID: KB13799 that did no help either.

    Please help my fellow BlackBerry users.

    Thanks
    02-28-13 10:32 AM
  2. mhmediaonline's Avatar
    That's odd - I had a similar problem , by on my own mail server. So I deleted the account on the PlayBook, re-entered the details, still no luck. Then I re-entered the account as an IMAP instead of a POP3, and it all started working again. Nothing had changed on the mail server or the PlayBook so I suspect Blackberry..
    02-28-13 03:36 PM
  3. chrispmoto's Avatar
    Mine is acting up again, right after I did the new OD upgrade.
    It did this before, I just (fairly impatiently) waited a couple of hours, and it worked fine.

    Posted via CB10
    02-28-13 05:24 PM
  4. blue200316's Avatar
    Well i did not upgrade the OS (no more upgrades are available as because its very old device) No change made in Yahoo Mail, by me.
    02-28-13 11:03 PM
  5. denise648's Avatar
    This is strange, though it not my yahoo mail but the Yahoo Messenger. I can't log in since morning and it says "Unable to connect to Server"
    bambinoitaliano likes this.
    03-01-13 01:43 AM
  6. denise648's Avatar
    By the way i'm using 9220.
    03-01-13 01:45 AM
  7. blue200316's Avatar
    This is strange, though it not my yahoo mail but the Yahoo Messenger. I can't log in since morning and it says "Unable to connect to Server"
    I see, but I can login to Yahoo Messenger from BlackBerry fine.
    03-01-13 02:31 AM
  8. blue200316's Avatar
    Update: I think the problem is with Yahoo Mail itself as I am unable to send emails from Yahoo Mail website.But I can receive them.
    03-01-13 02:39 AM
  9. blue200316's Avatar
    Update: I think the problem is with Yahoo Mail itself as I am unable to send emails from Yahoo Mail website.But I can receive them.
    Yahoo Mail seems to be working fine from the web now. Stil can not add it to BB.
    03-01-13 07:15 AM
  10. blue200316's Avatar
    I still could not find any answer, I looked through the sea of search results but no solutions yet. Hope someone posts the solution. Few other post that reported similar problems all dates back a long time and are dead.
    03-01-13 01:48 PM
  11. blue200316's Avatar
    Yahoo email will not validate on BlackBerry.-bbscreenie2013_03_02_01_40_55.png

    This is the error message I get when I try to add through my phone.

    (i took a screenshot with BBSAK)
    03-01-13 02:17 PM
  12. blueyestm's Avatar
    did you try adding through the bis site on desktop?

    i haven't had any issues with my account
    03-01-13 02:25 PM
  13. blue200316's Avatar
    did you try adding through the bis site on desktop?

    i haven't had any issues with my account
    Yes I did try to do that by going to operator name dot blackberry dot com
    But it gave error. It wont recognize my email and password.
    03-01-13 02:29 PM
  14. blue200316's Avatar
    Still having the same problem.
    03-02-13 09:46 AM
  15. blue200316's Avatar
    Today I will be reloading my device OS, i know it cant be related but still, lets see if it solves the problem.
    03-03-13 05:57 AM
  16. blue200316's Avatar
    Ok, so I reinstalled the device OS, still Yahoo email wont add. (other emails working fine)
    03-03-13 07:43 AM
  17. blue200316's Avatar
    Did Yahoo stopped email@yahoo dot com support on BlackBerry in South East Asia, for free Yahoo Mail accounts ? I cant possibly think of any reason why is it happening.
    03-04-13 12:20 AM
  18. rcab's Avatar
    I have the 9800 torch and my sbcglobal email which is yahoo also stopped working recently. I went in and reset it online and on the phone. I get the messages in the message folder but I do not have my Sbcglobal folder any more. I figure at this point it is not worth messing with because "coming soon" will be the Z10 and I can just live with looking in the message folder for the emails until then.
    03-04-13 07:13 AM
  19. blue200316's Avatar
    Thanks for replying. So its not just me who is having problem with Yahoo Mail on BlackBerry.
    03-04-13 07:31 AM
  20. bambinoitaliano's Avatar
    I did a security wipe on my Z10 last night. Since then I can't get yahoo and hotmail back on the phone. Same thing happen to my playbook.
    03-04-13 08:13 AM
  21. blue200316's Avatar
    I did a security wipe on my Z10 last night. Since then I can't get yahoo and hotmail back on the phone. Same thing happen to my playbook.
    After you did a security wipe, could you access Yahoo? I did reload the device OS, still no luck.
    03-04-13 08:46 AM
  22. chrispmoto's Avatar
    I just tried to add a Yahoo email account to my bb10.
    No problems! I am with Telus.

    Posted via CB10
    03-04-13 09:14 AM
  23. Wilkerson4492's Avatar
    I'm not sure about the Yahoo issue although there has been news recently that they are not allowing any employees to use BlackBerry. As far as the Hotmail is concerned, I thought I got a message a while back stating that this was changing to outlook but I am not 100% sure.

    Posted via CB10
    03-04-13 09:17 AM
  24. blue200316's Avatar
    Ok, it seems that only I am having the issue. Don't have any clue what else can be done.
    03-04-13 09:18 AM
  25. blue200316's Avatar
    I'm not sure about the Yahoo issue although there has been news recently that they are not allowing any employees to use BlackBerry. As far as the Hotmail is concerned, I thought I got a message a while back stating that this was changing to outlook but I am not 100% sure.

    Posted via CB10
    Ok, so are they blocking BB...interesting. They also recently announced that they will stop the BB apps.
    03-04-13 09:20 AM
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