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Won't load OS
I was playing on blackberry maps, closed with the menu... then os crashed. then tried to turn it on, it won't stop doing the hourglass. i have a Nextel 8350i. So i tried a battery pull. That didn't change anything. So i plug up the phone to desktop manager, try downgrading and it won't get past connecting to device. It will get past the connecting to JVM. Gets to menu to downgrade/upgrade, then i say next and is stays stuck on "connecting to device". I don't have insurance on my phone so i wanted to do all this in house if i could.
Any help is good help.
Shane
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Update
took my sim card out and it was able to load up to os and sos, SO, now i'm gonna downgrade then upgrade
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It should like you are on the right track.
Failures do happen, you will be well advised to keep a current copy of your device software on hand. That way, if anything goes wrong, it is simple to roll back and correct the problem.
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Thanks... so far so good.