- CrackBerry Newbie
- 2 Posts
On Sunday morning I woke up to find that my Curve 9300 had been completely wiped clean and reset to factory settings. At the ATT store, they confirmed that my SIM card is blank. With RIM on the phone, I learned that back up was corrupted, so I have nothing and am looking at having to manually input my data from my Microsoft Outlook.
ATT is sending me a new SIM card, is there any guarentee that that will prevent this from happening again? When I spoke to ATT about getting rid of the phone, and getting an iPhone, they are quoting me over $400 in early replacement fees and the fee for the phone.
On top of it all, for the last month I've had a horrible time getting my voicemail visual prompt to work and finally got it resolved the middle of last week.
Are any of these things related? Does anyone have any insight?
Any help would be appreciated.
- CrackBerry Addict
05-30-2012, 11:08 AM #2
- 813 Posts
Wow. That must have sucked, having to input all your info again, it has happened to me on the iPhone, but not on my blackberry.
I would suggest reinstalling the OS and carefully reload each and every app, making sure you leave enough memory for the phone to do its work.
Try for a few more weeks before throwing a great device away for a bitten apple...Curve 8300 -> Curve 8320 -> Bold 9780 -> Torch 9860 -> Bold 9900 -> Z10
iPad 1 -> iPad 2 -> Playbook 64gb
- 05-30-2012, 11:24 AM #3
i've actually has this happen to me twice before on previous bbs. my solution was a battery pull.
did you try rebooting your device via pulling the battery?
Sent from my BlackBerry 9860There are 10 types of people in the world: those that understand Binary, those that don't, and those that don't expect this signature to be in base 3.
- 05-30-2012, 08:45 PM #6
I back up weekly... every Sunday on all my Blackberry devices... nothing more I hate to do, is to manually enter all my crap again...
Sorry for your problems though.
Did you try to delete your email accounts, battery pull, then add your email accounts back on, and get your contacts back, from your backup?