Hi there bb community. I have a sprint 8530 and have always had issues with the wifi. I have terrible reception with 3g at home so I want to use the wifi that I use for my laptop. I try to hook up and everything connects but i still get extremely slow (sometimes no) connections. Most times it simply will not connect. I have tried to switch to hotspot browser under options and nothing. I dont understand. It seems like it isnt using the wifi.
is it possible for someone to give me a step by step walk-through of a troubleshooting process to ensure that I am doing everything right.
Thanks fubaz, I've got that part. My problem is that when I do use wifi there is no improvement over my bad 3g. It makes me think that my wifi is not functioning properly. Should I be on internet browser or hotspot? Should I leave my mobile network on or shut off? I had a sprint rep tell me once that wifi won't work when mobile network is turned on. But when I turn it off I get nothing. Anyone?
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Turn the wireless network OFF so the WIFI is your only enabled (checked) connection option, then see if you can get online and use bbm, etc. Forget about speed, just see if you're able to stay connected.
