1. nextgates's Avatar
    So. My friend dropped a fairly heavy book on her Pearl, and the Pearl now displays a white screen. We tried a battery pull, only to turn the Pearl back on to the same white blank screen. She said the she plugged it into her computer, and got nothin'. Nada.

    Do all of you wonderful BlackBerry fans have any suggestions?
    Last edited by nextgates; 03-26-08 at 07:17 PM. Reason: I can't spell
    03-26-08 07:17 PM
  2. uncheels23's Avatar
    ya take it back to the store lol
    03-26-08 07:18 PM
  3. nextgates's Avatar
    I don't think thats an option. She got it a while back, and its past the 30 days.
    03-26-08 07:20 PM
  4. sunkast's Avatar
    It is an option because all BBs have a one year warranty from RIM.
    03-26-08 07:25 PM
  5. nextgates's Avatar
    Does the warranty cover that little 'accident' of dropping the book? Or is it just a "manufacturers defaults" warranty
    03-26-08 07:28 PM
  6. uncheels23's Avatar
    they don't have to know that she dropped a book on it you can read the warranty under the legal section on BlackBerry
    03-26-08 07:29 PM
  7. Timewalk's Avatar
    Does the warranty cover that little 'accident' of dropping the book? Or is it just a "manufacturers defaults" warranty
    What accident?? We don't remember hearing about any accident..
    03-26-08 07:31 PM
  8. nextgates's Avatar
    See, i told you guys you were all wonderful!
    03-26-08 07:33 PM
  9. uncheels23's Avatar
    glad i could help
    03-26-08 07:34 PM
  10. mzshey2x's Avatar
    eeep, poor pearl!

    my friend's daughter had a similar accident.. her pearl was at the bottom of her backpack & she put ALL her books on top of it.

    lol, glad your friend's getting a new one!
    03-26-08 07:57 PM
  11. username's Avatar
    If there's no visible damage to the phone I'm sure you can certainly return it for warranty repairs.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-26-08 08:18 PM
  12. JazzeeJEF's Avatar
    I would def try returning it!!
    03-26-08 09:33 PM
  13. kickinitlive247's Avatar
    Yeah at least a book doesn't leave any nasty gouges! The corners of my. bb are pocked with scrapes and scratches.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-26-08 09:52 PM
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