i got mind from a local us cellular store.the sales staff are a little low on the know how side when it comes to blackberry's but they do try and they will call the blackberry customer service reps with us cellular if need be.
I bought mine on Ebay. This is after AT&T gave me the runaround over upgrading my existing phone. I will say AT&T customer service was very helpful when I purchased my data plan, and carefully walked me through the email setup process.
Posted from my CrackBerry at wapforums.crackberry.com
CrackBerry is in no way Affiliated with BlackBerry. We take pride in our unbiased content, however do occasionally receive free products from vendors that we review or discuss. For more info click here.