I thought it might be hidden as well..but no.customer service will have to get involved for sure.I've checked all the folders as well to see if it somehow got misplaced.lol kinda annoying to be honest with you
Posted from my CrackBerry at wapforums.crackberry.com
Right, go into Options -> Applications -> Add-on, then find BlackBerry App World in there, uninstall if it is there (if not, try 3rd party and core from the same menu as where Add-on was). If you cannot find it in any of those 3 places, go to BlackBerry App World from your mobile device, and install it OTA. It should then re-appear. I did something similar for when my Facebook icon went AWOL from the theme I had been using for a few months.
Downloaded it OTA..wasn't in any of those folders,but is working fine now.its weird though because I don't use themes..I've had this 9650 on 5.975 for 2 months now.thank you for the tips!
Posted from my CrackBerry at wapforums.crackberry.com
If you are not you can still go here and sign up to grab it.
I know this has nothing to do with the post here but thought I would throw it in for anyone who wants to go for it.