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I have been reading these post about contacting ATT for a free upgrade? I bought my blackberry curve 8300 in August. Am I eligible for a free upgrade? What are the parameters for this. I would be VERY grateful if someone could explain this. Thanks in advance!
Unfortunately you are too late. People who purchased the 8300 within 30 days of the 8310 release were offered the opportunity to upgrade to the 8310 for free if they so wished.
Thanks....I guess I have to get atleast a year out of the 8300 before I can justify shelling out the $400+ for the newest version :(
Oh, one more thing, what are the advantagesof the 8310?
It has a GPS, and a different color, that's it.
In reality, the 30 day "offer" was not really a free offer or upgrade at all. Every mobile provider has a 30 day return policy. If you don't like your phone you can return it or exchange it within 30 days of purchase. Since the 8310 costs exactly the same as the 8300, the "offer for free upgrade" is not really an offer or an upgrade. It's just a 30-day exchange policy. They just make it sound a little nicer.
Posted from my CrackBerry at wapforums.crackberry.com
As stated the only difference between the 8300 and 8310 is a color option and GPS. That said if you would like to switch to the 8310 you should contact customer service. I know a couple of people who through "verbal judo" were able to swap there existing 8300 for the 8310. They explained to the customer service rep that they were dissapointed that they hadn't been informed about the 8310 with GPS when purchasing the 8300. They worked the angle that they needed GPS and would be interested in the TELENAV plan. I guess the potential of $9.99 a month over a year was to much for ATT to pass up. Once you have the phone there are plenty of 3rd party apps related to GPS for free. The worst thing they can say is no.
Reaper I totally agree, I'm on a family plan but my dad has been with Cingular/AT&T since 1994. I'm in need of GPS as I can't right now afford a new CAR or a GPS system anything like that. I am having him call this weekend and see if we can't upgrade...I've gone through two 8300's already with problems and the refurb they just sent me is giving me problems yet again...I think that if you do tell them that the rep didn't mention the 8310 at all, and that you need GPS and are interested in a TELENAV plan that you stand a shot. Hopefully they'll do something for a customer whose been with them for awhile. Here's to winning the lottery! (or something like that, I guess getting an 8310?)
If you have had your phone over 30 days don't even think about it. Been there tried that, i.e. http://forums.crackberry.com/f68/830...-upgrade-7441/