i installed visual voicemail but i didnt see the big advantage to it for 2.99 a month, so i deleted it. my phone started saying "new message activity but unable to retrieve, do you want to call your mailbox now?" message everytime i got a voicemail. so i call vzw and ask to reset my mailbox to basic voicemail instead of visual, she says its done and my phone will go back to the old way. its been 4 days, and it still hasnt. ive reset it everyday. any ideas?
i just get the same thing over and over
"voicemail activites received. however, voicemail server cannot be accessed at this time. would you like to call your mailbox now?"
no once i got rid of my vvm I had to have att reset up my normal mailbox then I had to press 1 like im going to listen to my voicemails but to set up my options all over again and it worked fine after that.
heres what transpired over the course of 45min phone call
no idea what to do transferring to next level tech...
call *228...nothin
remove and re-add voicemail...nothin
call *228...nothin
remove and re-add voicemail...nothin
did a few more things...nothin
transferring to next level support...
call voicemail...nothin
power off phone, doing a few things...nothin
call *228...nothin
call voicemail...nothin
opening trouble ticket...call you back within 48 hrs
Maybe try something like YouMail? I believe the service is still free, and it replaces your standard VZW voicemail, so it may work regardless of the mess they have on their end regarding your services.