1. sberryme2be's Avatar
    Can anyone help!!! I received a video on my BB 8320 curve, came through good, I saved video, but now when play back, I can not hear the sound..Wht can I do to...
    04-19-09 09:17 PM
  2. pkcable's Avatar
    Have you tried the volume rocker? Make sure you have the sound turned up.
    04-19-09 09:21 PM
  3. sberryme2be's Avatar
    yes, volume up, anyother video sound i can hear, however, this video after i saved it, can not hear sound, anyother suggestions
    04-19-09 10:03 PM
  4. pkcable's Avatar
    My next thought would be a codec problem, that is the way the sound is compressed may not be compatible with your BB. What kind of video is it? Something your downloaded from the internet or something someone sent you from a phone? If it's a phone what model is it?
    04-19-09 10:13 PM
  5. sberryme2be's Avatar
    It was a video someone sent me, I could hear the sound, a video they made, I saved went back to watch again, and no sound..we use the same phone service but their phone is a motorola, I think>>
    04-19-09 10:17 PM
  6. pkcable's Avatar
    It was a video someone sent me, I could hear the sound, a video they made, I saved went back to watch again, and no sound..we use the same phone service but their phone is a motorola, I think>>
    Try deleting it and have them send it again. It should work, I can't think of anything that would prevent it from working.
    04-19-09 10:22 PM
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