I work in a Verizon Location as an on-site technician. A pearl user came in saying her contacts have vanished. I check the filter and it was on Business... So I think it was an easy fix. I change it to personal, but they are still not there.
I check under options and it shows there are contacts. I put it through the cellbrite and it transfers contacts... but the address book shows *No Addresses*...
I love it. This just goes to show that the next time you wait on a trained technician for an hour & a half its because their waiting for someone on crackberry to tell them what to do.
Posted from my CrackBerry at wapforums.crackberry.com
Thats not true. I actually fixed the issue before. I asked after she left for my own interest in knowing.
I fixed it, by backing up and restoring. I was asking to find out if there was an easier way if I ever see it again.
I would never dream of holding someone up while I wait on a reply from CrackBerry. I am the sort of person to do everything I can do to figure it out and fix it, and then research it after to find easier ways.