do i need to ask my carrier to push the service books again or i can do it on my bb?
you can resend them yourself. log into email setup and hit the menu button, then choose send service books. in all my years of using blackberry phones, ive never seen the SIM toolkit. what carrier and phone are you using. the apps you describe sound like they could be carrier pushed. ive never seen them or their COD files in an OS before.