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  • 1 Post By kill_9
  1. jafarpour's Avatar
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    Thread AuthorThread Author   #1  

    Default Unable to update blackberry ID account information while offline

    Hello Ladies and Gentlemen,

    My BB's keypad had a problem so Rogers gave me a new Bold 9900. So far so good!
    When I came home and tried to go to "Options > Device > BlackBerry ID", it gives me the error "Unable to update blackberry ID account information while offline".
    I called rogers several times and they believe that everything is fine on their side as I have still exactly the same BIS plan as before. Has anyone faced such a problem before. I googled this and nothing really relevant came up. I have tried the security wipe out, and re-installing the OS and the hard reset so far. Your help is truly appreciated.

    Cheers
    Last edited by jafarpour; 08-01-12 at 05:21 PM.
  2. kill_9's Avatar
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    #2  

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    Is the network radio activated? If I am not mistaken you need to be on the carrier's network to access BlackBerry ID and BlackBerry AppWorld.
    anildas likes this.
  3. jafarpour's Avatar
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    Thread AuthorThread Author   #3  

    Default

    yes It is. I can even browse internet.
  4. allanah_arthur's Avatar
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    #4  

    Default Blackberry stuff

    What do u mean u need to be on carriers network?
  5. Sunil varma's Avatar
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    #5  

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    Hi jatapour

    Did you find a solution to the offline problem
  6. anildas's Avatar
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    #6  

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    Quote Originally Posted by kill_9 View Post
    Is the network radio activated? If I am not mistaken you need to be on the carrier's network to access BlackBerry ID and BlackBerry AppWorld.
    kiya karna caia
  7. anildas's Avatar
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    #7  

    Default

    kiy karna caia
  8. Besto's Avatar
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    I have these problem
  9. Besto's Avatar
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    anyone can help me ???? I hate bb
  10. Salman Kp's Avatar
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    #10  

    Default unable to update blackberry id account information while offline

    unable to update blackberry id account information while offline

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