1. AgentKu's Avatar
    I just noticed yesterday that my UMA is not working on my Tmo 9700. I had the phone since 11/16 and UMA had worked flawlessly when I first set up the wifi. Now I just get 3G and the wifi connection is on. I want my UMA back! Please help. Any suggestions would be great. Thanks.
    12-01-09 01:01 AM
  2. BlitzedATL's Avatar
    Try to go to options > mobile network > connection preference - than make sure it's set to WiFi preferred.

    Posted from my CrackBerry at wapforums.crackberry.com
    12-01-09 01:10 AM
  3. AgentKu's Avatar
    Thanks for the reply. Yes the wifi preferred is set. I noticed that under options>wifi>blackberry button>wifi tools>wifi diagnostics>scrolling down to UMA> Status:unknown error encountered.

    I didnt mess around with any wifi settings so its just weird how there is a error encountered.
    12-01-09 01:38 AM
  4. BlitzedATL's Avatar
    Not sure. You try rebooting your router and BlackBerry?

    Posted from my CrackBerry at wapforums.crackberry.com
    12-01-09 01:40 AM
  5. AgentKu's Avatar
    How do I reboot the blackberry?
    12-01-09 01:44 AM
  6. BlitzedATL's Avatar
    Either hold alt+caps+del
    Or
    Pull the battery out. Wait 10 seconds before putting it back in.

    I would do the second choice personally.

    Posted from my CrackBerry at wapforums.crackberry.com
    12-01-09 01:47 AM
  7. AgentKu's Avatar
    Hey, it worked!!! I rebooted it by taking out the battery. It connected the UMA . Thank you very much for your time and advice!!
    12-01-09 01:59 AM
  8. BlitzedATL's Avatar
    You're welcome

    Posted from my CrackBerry at wapforums.crackberry.com
    12-01-09 02:02 AM
  9. SubyWill's Avatar
    in the blackberry world......when in doubt, pull the battery out.
    12-01-09 02:27 AM
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