During your next call, while in the call, use the volumn rocker you MUST do so while in a call, BUT the BB should remember the current volumn, turn it all the way up. I'm not sure where the volumn control is on the Pearl, but on my Storm it's a rocker on the right hand side.
Beware of warranty replacements. If your device is over 30 days old and you have a warranty issue, it will be replaced with a "like new" device. Basically someone elses junk.
I'm working on blackberry pearl #3. The original "new" one I paid for was replaced twice with used ones. The last one held up for 4 weeks.
So I am without phone again waiting on a new one to be shipped out.
It must be in the fine print at the bottom of the contract
What OS version is on the device? And MMS messages interfering with the phone sound is a known issue on Verizon. A battery pull is a temporary fix. And upgrading the phone OS to 4.5 should be a more permanent fix. This isn't a hardware issue.
thanks for all the help, wish I had known about this before they took my NEW phone and replaced with a used phone which lasted only 4 weeks.
Waiting on another used phone to be shipped in to me now.
Not a happy verizon customer.
I have gotten MMS and taking the battery out reset but this time it wouldn't work.
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