12-19-15 06:53 AM
tools
  1. Taede's Avatar
    Taede
    My security wipe usually takes minutes. I started it today at 1:30pm it is now 8:50pm and it is still wiping?
    12-01-15 07:50 PM
  2. fogscreen's Avatar
    fogscreen
    I let a Q10 sitting over 24 hours before removing the battery... it started the process of wiping again. The percentage did go faster up to 98% but stopped
    I remove the battery again and it reboot with the bb10 error 0015

    When it does that just plug it with sync and restore the OS.

    Worked for me !

    Posted via CB10
  3. Al moon's Avatar
    Al moon
    something aint look around the forums theres other treads regarding this as well
    Taede likes this.
    12-01-15 08:05 PM
  4. fogscreen's Avatar
    fogscreen
    I let a Q10 sitting over 24 hours before removing the battery... it started the process of wiping again. The percentage did go faster up to 98% but stopped
    I remove the battery again and it reboot with the bb10 error 0015

    When it does that just plug it with sync and restore the OS.

    Worked for me !

    Posted via CB10
    12-01-15 08:06 PM
  5. Lusitano17's Avatar
    Lusitano17
    It happens. Reset phone while updating. It may start all over but often solves problem.
    12-01-15 08:53 PM
  6. Taede's Avatar
    Taede
    Originally Posted by Lusitano17
    It happens. Reset phone while updating. It may start all over but often solves problem.
    Thanks, I lost patience and rebooted, worked like a charm.
    kbz1960 likes this.
    12-07-15 03:00 PM
  7. Taede's Avatar
    Taede
    Originally Posted by fogscreen
    I let a Q10 sitting over 24 hours before removing the battery... it started the process of wiping again. The percentage did go faster up to 98% but stopped
    I remove the battery again and it reboot with the bb10 error 0015

    When it does that just plug it with sync and restore the OS.

    Worked for me !

    Posted via CB10
    I tried this method first. I wish I saw your post before waiting 17 hours. This method was really fast.
    12-07-15 03:13 PM
  8. Prem WatsApp's Avatar
    Prem WatsApp
    CrackBerry Jester of Jesters
    I waited 3 days once... :-D

    (edit: but phone was very full, only like 4GB left on Passport..., OS reload via Link fixed it)

    �   There's a Crack in the Berry right now...   �
    12-07-15 04:25 PM
  9. tangozulu's Avatar
    tangozulu
    Usually helps if you delete as many apps as u can before starting wipe.

    Posted via CB10
    Taede likes this.
    12-07-15 06:31 PM
  10. DrBoomBotz's Avatar
    DrBoomBotz
    Its just another FUBAR thing that BB10 fans just tolerate.
    kbz1960 and BlackBerry_Pwner like this.
    12-07-15 07:29 PM
  11. Prem WatsApp's Avatar
    Prem WatsApp
    CrackBerry Jester of Jesters
    iBrick isn't much better... :-)

    �   There's a Crack in the Berry right now...   �
    12-07-15 09:17 PM
  12. DrBoomBotz's Avatar
    DrBoomBotz
    Originally Posted by Prem WatsApp
    iBrick isn't much better... :-)

    �   There's a Crack in the Berry right now...   �
    I just googled that and its much better.
    12-07-15 09:34 PM
  13. DrBoomBotz's Avatar
    DrBoomBotz
    Originally Posted by Prem WatsApp
    iBrick isn't much better... :-)

    •   There's a Crack in the Berry right now...   •
    nice deflection
    12-17-15 05:49 AM
  14. DrBoomBotz's Avatar
    DrBoomBotz
    Originally Posted by Madonna Donn
    rebooting device is the ideal solution for hanging
    Or... BlackBerry could fix the bug so the phone doesn't hang.
    The base OS runs nuclear reactors for Pete's sake.
    12-17-15 07:03 PM
  15. BlackBerry_Pwner's Avatar
    BlackBerry_Pwner
    Once wasted a week because of this. Only solution I've found is to reboot three times to brick the device then re-install the OS using Link.

    Posted via CB10
    12-17-15 07:09 PM
  16. BerrySoul's Avatar
    BerrySoul
    Mine was ding it for nine days and it was stuck at 99% percent for 5 days...I gave up . I connected it to BB Link software in my Pc using a usb connector., i hard reset my Passport and proceeded to do a factory Os reload. It worked.

      
    12-17-15 08:18 PM
  17. liveonparadise's Avatar
    liveonparadise
    My passport was stuck at 98% for a day. I simply hold the power button for a few seconds and it restarted the process, this second try was only 15 minutes.

     Passport via CB10 || previous device : Q10, Z3, Z10, Storm 9530, 8520, 8530, 9000, 8320
    12-19-15 06:53 AM
« Why doesn't Link recognize my Passport? | Redditor offers excellent insight to the importance of privacy »

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