i did a security wipe so i could delete the IT policy thing off my phone, i connected my phone to the computer, backup'd everything, then i did a security wipe, now the IT policy thing is gone, but also is my pictures and eveything that was saved on my phone (not on my memory card though) and yes i did do a full restore, i don't know what is the problem!!
Edit: tried to restore again, checked the settings it was on full backup, and still nothing a lot of music is gone 100+ and pictures 500+