Hey there! I know the common complaint is that no one can make their 8350i ring while their bluetooth earpiece is on, but I have GREAT NEWS!! During an update with my desktop manager, I experienced a fatal error 507 and had to reload all the software from BB to make it work again. I did this at my local Sprint repair store. When I got my phone back today, it rings ALONG WITH the beeping of my bluetooth earpiece. Yea for all those lovely people out there who have been writing about this problem. MY problem is that I DON'T want my phone to ring while I'm using my bluetooth earpiece. Any ideas how to get it to STOP ringing while the earpiece is in use?