just got my first crackberry today. trying to figure out how to increase the ringer volume. under the help section it says: "in the phone, press the menu key" "click options" "click general options" my problem is...what do i click on to be "in the phone"?
I had the same problem. Either click once on your green phone button, or go into your Icons and look for the "Phone" Icon. Seems so simple, but I was baffled by that instruction to go to 'Phone' too.