05-06-09 02:55 AM
- Just got an 8330 with Verizon.
Love everything about the phone but the reception inside my house sucks (outside works great). Dropped calls. Phone doesn't ring occasionally, so I miss calls.
After a lot of back and forth (for three days dialing "***," hitting SEND after each dropped call to triangulate the problem), the engineer says I live in a "marginal" reception area, smack dab in the middle of four towers, so the signal gets tugged between these towers.
He suggests I get a replacement phone. I had a Motorola 755 (I think it was a 755) before this and it worked fine.
Read prior posts about 8330 reception but they're a year old and perhaps now not relevant.
Does the engineer's diagnose make sense?
Does his solution (it's possibly a defective phone) make sense?
Thanks a ton.
On an unrelated note, is there some way to get a notification on the phone of a BB software update? How do I know I have the most current system?
Thanks again.05-06-09 01:47 AM
- FYI, I had Moto phones before getting a Pearl and a Curve and the Blackberrys are as good or better receptionwise, and I live in an area with very weak signal as well.
If you had service with the Moto 755, I would take the 8330 back and demand trying another one. Maybe you got a bad one as far as RF performance goes.
Posted from my CrackBerry at wapforums.crackberry.com05-06-09 01:59 AM
- RF is Radio Frequency.
A PRL is Preferred Roaming List. Yes, you should do a *228, option 2 to update your PRL at least once every 6 mos. Do it now, you will hear a female computer voice say programming phone, and some crappy music playing. Let it do it's thing until you get a programming completed or a message that programming has failed.
Hopefully, the PRL update will allow your BB to catch one or two towers instead of 4.
Posted from my CrackBerry at wapforums.crackberry.com05-06-09 02:25 AM
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